Xbox open chest

[mild dawn]

I have had this happen twice in a row now. I had a full day and at the end of the day I am going to open my inventory to sort things and the game crashes. It is on a regular summer day, and it is not when I am sleeping to end the day. I am playing on Game Pass on Xbox

[ancient spruce]

Hi @mild dawn. We apologize for the inconvenience and thank you for the report. Have you had a chance to try replicating the crash to see if it persists? Do you happen to have any recorded video of the issue? 🙂

[worthy anvil]

You’ve had several reports of the same thing, what could possibly be so nuanced about the inventory crashing while opening it?

Unless you want to run every permutation about what this player has in their inventory

[mild dawn]

It’s been happening with transitions as others have mentioned too. I’ve had the game crash 3 times trying to do the chicken activity for the Animal Festival ☹️

[ancient spruce]

I see. We received a similar report for chicken competition crash. Can you please check the video on this post to see if the issue you're facing right now is similar: https://discord.com/channels/623097219628662784/1177453672083497041 ? 🙂

[mild dawn]

Yes that’s very similar to mine! It crashes when the matchup is shown.

[slate merlin]

Hi Dinda! Thanks for all your work helping people, i know its not your fault but the players are not beta testers. It had to be tested before release by professionals... We are not here for help your team to make a better game. If It was a singular bug okey, there wouldnt be a problem, but this is a shame...

[ancient spruce]

I see. We have received similar report, and we're currently working on it. Thank you so much for understanding! 🙂

[ancient spruce]

Hi! Due to the breadth of Coral Island, everything that works in the background to make the game run is quite complex. Unfortunately this means a vast combination of things can create an unexpected crash.

The good news is we are able to run crash reporting software on Steam and are able to track the crashes affecting the most players. Once a crash has been identified and fixed for Steam, it almost always carries over to the consoles as well.

Extreme edge cases, which are harder to reproduce, will take more time to fix. Thank you for your patience as we investigate how to best fix these for you! 🙂