Fast travel crashing after update Xbox S

[muted epoch]

Seemingly about 70% of the time I attempt to fast travel since the update I am crashing. This is happening both on my husbands series S and also if I try to Xbox cloud playing as well!

[limpid pasture]

Hi @muted epoch. We apologize for the inconvenience and thank you for the report. Can you tell me from where do you use fast travel and to where? 🙂

[muted epoch]

Hi! It’s happened almost every time I am fast traveling no matter where I am starting or going. I have crash home to diving pier, trying to leave via the se pulu to home, the lake temple, and “town”. Sometimes it will crash after selecting where to go sometimes it will let you select and then crash. I also have a heart event letter that is coming every single day and not triggering since every day it says “tomorrow”. I also have crashes from trying to open my menu and random crashes that seem to have no consistency. I played for eight hours today and only progressed one day 😦

[limpid pasture]

I'm so sorry it happened to you 😦

Do you happen to have any recorded video of the issue? It will be very helpful for us to determine the problem 🙂

[muted epoch]

I did not but I can attempt to get one!

[limpid pasture]

That's great! It will be very helpful for us to determine the problem. Thank you 🙂

[muted epoch]

I’m unsure if you sent out a hot fix but I haven’t crashed since! Version is still the same though. I started a new save to hopefully not deal with the letter repeating every day but I’ll attach a small video of that!

[limpid pasture]

Hi! Thank you for sending us the video. Can you tell me how many times have you received the exact same letter in the video? 🙂