constantly crashes on series s

[hushed swan]

Definitely have more crashes after the update on series s, barley can play a whole day to save without an crash, almost unplayable before the update it only crash in the museum, till cutscenes or at festivals and now the game won’t let me play one in game day without an unpredictable crash without any reason 😭😭😭😭

[abstract vessel]

Hi @hushed swan. We apologize for the inconvenience and thank you for the report 🙇‍♀️

Can you tell me more about the crash? What activities that you were doing before the crash happens? 🙂

[long saffron]

#1179167647930273953 message as i said here it can happen at like almost any action where it has to load..atleast for me

[urban rapids]

Same here... It's imposible to play

[hushed swan]

It’s happening total randomly, as I said in my post before the update it only crashes till cutscenes or when I want to go in the museum or at festivals,, now the game crashes randomly only when I’m walking etc, it’s not playable sadly 😦 I can’t go trough one in game day without any crashes, I can’t even save the game because I can’t go to sleep bc the game crash before save 🙄

[amber rune]

Same here but it mainly crashes during the save causing me to restart the whole day losing on money

[hushed swan]

Yeah it’s so annoying since the update I’m only able to play one day and that was almost impossible, had 5 try’s 🥺 I give up till the next update come but I believe in the devs and the game, it’s so beautiful 🥹😮‍💨

[keen vault]

Me too

[pallid sandal]

I am also having more random crashes since the update. You don't have to be doing anything specific. You could be walking around, or checking your menu, going in and out of store, coming from diving. And it will crash. I am on xbox series s

[hushed swan]

As you can see other people also have more random crashes at random activities 🥺 I think mostly on series s idk 🤷🏻‍♀️

[hushed swan]

So, I made a new save file and play for 2 hours without any crash or bug, I’m almost at the museum bug 🤔 so it’s definitely possible that it’s something on the old save files before the update because as I said I play now like 2 hours without any crash (will update again after the museum opening) 🥰 it’s not a problem for me to make a new save file, I hope for other people it’s the same 😊

[pallid sandal]

@hushed swan The crashes that are happening to me are from a new save file. I made a new one once the update went through

[hushed swan]

Oh no my hope is gone for the new save file 😮‍💨🥲🤣

[pallid sandal]

Lol sorry

[hushed swan]

nooo it’s not your fault 😅🥹

[pallid sandal]

I've gotten to summer 9. And opened the water shaft. I don't wanna start over now, especially since the sound working. Just gotta be patient and they will fix the crashes

[hushed swan]

Yea with the new save file it’s playable but with my old save files from before the update I’m totally not able to play one!☝🏻 ingame day 🥹

[hushed swan]

Definitely but the bug reports definitely help the dev team to fix them🥰

[hushed swan]

So update on the new save file, Ive past the 10th donation at the museum with the “im stuck” method, now Ive also unlock the first teleport point with the first altar, haven’t had one crash so far on the new save file and in my old save file from before the update where I’m at year 2 I’m not able to play one ingame day, I don’t know what this means but it’s weird 🤔

[pallid sandal]

I might try a new save file again. You were able to donate 10 items to museum?

[flint oriole]

My game is crashing when I visit the oracle

[wispy granite]

how are you keeping both saves? I thought we can only have one

[hushed swan]

Yeah but the bug is still there but I did it the way someone explained in the crash reports here on discord - the post named “museum crash workaround” 🥰

[hushed swan]

I don’t know they are both there and I can delete one of them 🤔🤷🏻‍♀️

But I can delete my old save file anyway or wait till a fix because as I said there I’m not able to play only one day because it crashes constantly 🥹

[wispy granite]

Maybe some items which you acquired later on are causing those crashes - that's just a guess, cause I don't want to think that there is something wrong with older saves .. 👀

[hushed swan]

Same, I’ll keep it until the update but can’t use it till then, hope they will fix it. Also seeing someone have 3 save files because ur question before 🤭

[steep mantle]

Also on Series S and my game is doing the same just crashes no matter what activity I just finished doing! Even if I am able to make it through the day it feels like a gamble when it saves because it crashes then too.

[mental gull]

I have at the same issue. I’ve been unable to play more than 10 minutes after the update. Before as the OP said, I could predict the crashes. Cut scenes, museum etc. but I’ve been able to play til Fall no problem. But now after update ## I’ve restarted the same day four times and I have not been able to progress as it keeps crashing within 10 minutes. I am discovering the mermaid kingdom and cannot get through that day. Will crash after I talk to the one merfolk who tells me about caves or will crash after talking to King or will crash if I try and leave diving. I’m on Gamepass cloud.

[abstract vessel]

Hi everyone. Can you tell me in more detail about what activities you where doing before the crash happens? Every little thing that you think may not be related, you can write it down too! From there we can see something similar that causing the crash 🙂

[west path]

Here were my steps before it happened

Wanted to play the game -> turned on my series S -> load the game -> step out of my house -> crash

Hope that helps

[hushed swan]

So I play/try it again today and I was play normal almost the half ingame day -> then walk trough the city gifting people all good all without glitches or bugs -> want to walk home to farm from city -> crash while I’m just walking, as I said isn’t playable anymore, not one ingame day 😭

[pallid sandal]

I am also having more random crashes since the update. You don't have to be doing anything specific. You could be walking around, or checking your menu, going in and out of store, coming from diving. And it will crash. I am on xbox series s

[steep mantle]

I could check my menu, give flowers as gifts, then walk a bit and crash. If I go mining all day and still leave to go sell stuff at Sam’s it’ll atleast wait til the end when I’m saving then crash. 😩 I’ve done a Thursday too many times in a row.

[marble estuary]

@Dinda we can't tellvyou more about what we are doing when it crashes because it crashes doing EVERYTHING AND ANYTHING!!! Jeebus. Literally unplayable on xbox s.

[obtuse frigate]

Hi @abstract vessel just joined the server to report a new bug. -Crashing when trying to open the underwater gate with the shell pad. Once I get the right combo it lists on the gate it just crashes. Any work around to this? It also keeps resetting the last two trash sites I cleared even though I’ve saved these when this portion of the map was all completed.

I also have random crashes, more often happening in and out of menus of chests. But they can be random, too.

Playing on a new Xbox series s.

[opal path]

I never actually thought about making a new save! I actually never mind making new saves, the game seems to become easier when you've played through a bit and know what you're doing!

[hushed swan]

If u do it tell us if u have the same issues 🥹

[amber rune]

@hushed swan I made a second save file and had the same issues and now that I'm much further on second file I'm having even more issues so making new files don't change the crashes

[hushed swan]

They have to fix this 🥹

[amber rune]

Yea tell me bout it they said it could take up to 2 weeks the next xbox update I'm pretty has gone over 2 week now its getting really sad

[carmine granite]

So main issues that I’ve been having on my Xbox series S and how I encounter them include:

• Some mornings leaving the house to go out to the farm can cause a crash. Ive tried watching and not watching TV to see wether that makes a difference but you crash all the same.

• Since I have upgraded the museum I can’t go in at all, it just crashes and I haven’t been able to get back in. I’ve tried going there on different days and times but it’s completely inaccessible.

• Can’t leave festivals without it crashing, I’ve tried it with not playing mini games and playing mini games but once you go to leave it crashes all the same.

• Crashing when proceeding through the mines, when I go to get through to another level in the mines there is an odd occasion I crash.

• I’ve had some issues with dialogue with characters more specifically I’ve spoken to characters like Ben and then gone to speak to an animal and it repeats the human characters dialogue.

• Another issue I have encountered is on certain cut scenes you can crash as well, for example the cut scene when the villagers are upset about pufferfish, I had crashed a few times during and before the cutscene.

• One last crash/bug I’ve discovered is sometimes when catching a bug or fish it can crash but that’s only every now and then not too often compared to some of the other crash incidents.

When it comes to details of replicating this most instances it’s just walking around or into/out of an area.

The game is brilliant overall but with what I have seen in the discord it’s in a state where it isn’t playable on Xbox series s.

[opal path]

I've played up to spring 6 so far, not had one crash but the museum still crashes 😭

[hushed swan]

As I said, I think it’s something on the old save files but nobody wants to hear, I don’t tell about the museum bug I mean the other gamebreakable crashes, I’m not able to play one day on the old one 🥹🥹🥹

[muted sage]

Hi, I'm playing thru Xbox series S too. I also encountered crashes/bugs lately, here's the details:

• Crash while open quest (pressing Y) after got a quest from Walter to bring him a hibiscus
• Crash after I use shrine and press Y to check inventory
• Crash on my farm when I press Y
• Crash on Animal Festival, specifically on Chicken Competition
• Crash when diving and when to check map (by pressing Y)

It's totally unplayable since we got crash anywhere anytime.

[wraith pendant]

I’m still waiting for it to be fixed before I try to play again

[steel aurora]

Has anyone heard of when this will be fixed? I’ve moved on to My time at sandrock until this game is playable

[night sinew]

My wife is currently playing on Series S and started experiencing crashes almost every second day at different situations. It seems totally random. That made her stop playing until there's a fix. Half of the playtime has been spent re-doing what was lost.

[hushed swan]

Hahaha same currently playing it too 🥰🥰

[fast cobalt]

I can't go into the museum without crashing, I can't do any festivals in the game without crashing, sometimes I crash when I fast travel back to my farm..

[little cliff]

I hope this gets fixed soon 🥺 I’ve held off on donating anything since the museum bug isn’t fixed yet, and now with the random crashes, I’m paranoid and save as soon as I get something important done. I’m still very early game (Spring 14) but I hate that I’m wasting days in fear of my game crashing and having to start the day over lol

[fast cobalt]

I just had a crazy good day diving, and was just about to leave to go home and save but I crashed 😭

[little cliff]

that happened to me the other day because I decided to visit Sam’s right before I went home, and the cutscene made my game crash. I haven’t been back since 😅

[fast cobalt]

Ugh 😂 so frustrating. It's just such a good game when it works good, and it does have a lot of potential. I'm just so frustrated lol

[late mountain]

Yeah I'm randomly crashing on Series S too.

I managed to skip the 10 item museum cutscene before it crashed but it's now crashed twice now when leaving the museum after donating something.

It's crashed when leaving the water after diving.

It's crashed when opening up the quest menu

It's crashed when opening up the map.

It isn't crashing as frequently as some others here are describing but it's enough that there's a pretty decent chance I'll have to redo the day if it crashes at the end.

Honestly just having a manual save option would help a lot

[rain finch]

That’s where I’m at too. My husband and friend have it on PC and don’t have the same issues, and now I’m regretting getting it on Xbox (S) but I don’t play on PC often enough. I’ve replayed the same thing so often I can’t remember half of the time what I have or haven’t done 😭

[lucid fox]

I’m having this issue too. Could be me going to sleep, opening a menu, fast traveling, gifting something to someone, breaking up trash in the ocean. I really like this game, but im done until I don’t have to spend my time playing a one day loop where I just have to repeat everything I’ve done. Getting to the merfolk kingdom and through that cutscene took me 6 tries through crashes.

[cyan narwhal]

This is happening to my wife as well. She is playing on Xbox series S, and the game is crashing constantly. She stopped going to the museum because of the known bug, but can’t make it through an hour without it crashing least 1x. All other times seem random. Meanwhile I am playing on steam deck, and it has not crashed once

[proper nacelle]

I did notice that when I had the time slowed to 50% it crashed a LOT. When I put it back to 100% it crashes less - although it does still crash

[little cliff]

hmm I’ll have to try this. Mine is at 50% too

[amber rune]

@proper nacelle your kidding me? I like having more time during the day to do things lol

[waxen anchor]

I think the console version of this game is not yet compatible or has not been thoroughly optimized. because I tried to continue my game by downloading this game via Xbox Game Pass on my laptop, so far it's been quite smooth. even though, my laptop specifications are quite low with an 8th series Intel i5, 8 GB RAM, Nvidia MX130 GPU. What I noticed is that the game version on the Xbox Series S console and the PC version of Xbox Game Pass are different. for Xbox Series S console v1.0-935 while for Xbox Game Pass PC v.1-4. So my assumption is that the console version has not received optimization or received the same treatment as the PC version by the developer of this game. It's sad, but it seems that console players like us can only wait and hope that this game developer will try their best and can deliver what they promised. *crosses fingers (sorry if my english is bad)

[muted sage]

hi are you playing on Xbox S? If so, are you able to save it without sleeping? Because I can't save any progress except I went to sleep.

[little cliff]

no, the only way to save is by going to sleep :/

[pallid sandal]

I've stopped playing coral island. The crashes are to much. I'm crashing in the dungeons, going to my menu, leaving the diving, going in my chests or just farming on my ranch. The crashing wasn't like this at all before the updates. I don't know if fixing the audio caused this issue, but now it seems the game is worse than before the update. I am on xbox series s @abstract vessel

[clever belfry]

multiple save files crashing differently @abstract vessel
My wife and I both play Coral island on her series s. on her file the game has never crashed mid day and only crashes with museum donation issue. but on my save file it crashes very often and has since the beginning. The first few crashes were while entering or leaving a building (home, Sam's, community center) after a few in game hours of doing random activities (fishing, diving, foraging, general farm tasks) but recent crashes are more frequent and have been while just walking around between various activities.
I was reading over the guidelines for posting and this is the only thread I see that mentions multiple save files so I figured I'd comment here but I've noticed lots of other differences between our save files so I'm not sure if I should make a separate post

[wraith pendant]

😂 welcome

Looks like issues still going on. No problem ima wait till y’all fix it before I play again. It’s a good game worth the wait but please hurry up. Priority should be the crashing. All hands on deck! 😂 🙏🏻

[wraith storm]

crash is a critical issue, why did the dev not immediately do a hot fix as soon as possible?

[tardy phoenix]

do you guys use the quick switching buttons in your inventory (like where you click on something in your chest and it pops up in your inventory? or do you do it manually, like pick it up and bring it into your inventory manually?) and do you have automated sprinklers, automated boxes or anything like that in use? heard something about those two mechanics being faulty and I am currently trying to figure out if avoiding these helps to at least have fewer crashes and I‘m interested to see if you use one or both of them generally

[earnest walrus]

So why don't developers just turn on a Xbox series s and just play it. They will easily discover that this game is absolutely unplayable. You have 1 week to sort out if not going back to Stardew Valley.

[wraith storm]

or they don't have a xbox series s? do we need to buy the dev a xbox series s via crowdfunding? 😂

[slender jungle]

For me those „random crashes“ happens only during a loading screen.sometimes before saving, sometimes when I enter a shop or change the area. But yeah since the update I couldn’t play more than a single day without a crash.

[steel moon]

I can't go diving at all today, every time I go to leave by taking the anchor my game crashes - happened a good 10 times in a row and it's driving me insane

[humble barn]

I can no longer join festivals nor participate in games.

[opaque fox]

My game crashes every time I try to donate to the museum. It has also crashed after festivals and during some cutscenes. Also totally at random when I was just walking around. So sad I feel like I can’t progress or enjoy the game 😥

[muted sage]

Now i'm playing on my new save file and everything is playable, I only had 1 crash (on cherry blossom festival, when I got home after the fesival ended) but yeah.... it's only the backup, we still need to have it works on old save file too.

[amber rune]

@muted sage bet the museum won't work though lol

[abstract vessel]

Hi everyone. We apologize for the delayed response and any inconvenience it may have caused 🙇‍♀️

I want to assure you that your reported issue have been forwarded to our development teams, and we're currently investigating this issue. Thank you so much 🙂

[hushed swan]

@abstract vessel it’s something about the old save files from before the update, not only i have this problem, old file- not able to play one day because it crash randomly, new file- just the crashes that also exist before the update but playable 😭🥹

[muted sage]

yeaaa that's just in their blood i guess

[boreal fossil]

Same problems for me. After museum ceremony can no longer access museum. Crashes at entrance. Always a mini game at every festival I can't do because of crash, and I have a new save from after the update. Crashes have been more frequent in the last few days. Doing the same day over and over is making me nuttier than squirrel poo!😊

[glass talon]

Downloaded the game today got to spring I think 18 with fairly consistent crashes throughout. Probably a random crash every 3-4 days? Game stutters a bit before crashing usually. Seems to be when moving between areas the most for me

[tardy phoenix]

I am sure they know how bugged the version is. No need to get snarky, especially because community managers like I guess Dinda is, are the people who have the least control over the state of the game, so please write stuff like this in a private chat or whatever. A buggy game doesn’t excuse being disrespectful.

[night sinew]

What helps my wife is closing the game after each in-game day. Whenever she tries to play more than 1 day in a row, a crash is 50% to happen. So far no crashes on the first day though. Will update if this changes as we are testing if this is truly the case or just RNG.

[crystal yarrow]

I have noticed if you hit y right after completing a quest it will crash. If you open and close the menu to quickly (5 times in a row) it will crash. Using the fast travel and opening a menu to quickly will crash. (Honestly days fast travel crash more often then non fast travel) pretty much anything in the ocean after you get to the merfolk kingdom. Entering and leaving doors to quickly (5 times in a row) also seems to crash

[deep charm]

Game crashes for me whenever it feels like it. Last time I was in my menu and it crashed. Sometimes I could be walking around and it crashes. The game is unplayable and it’s makes me so sad cuz I know it will be addicting once it is. I’m on Xbox one. My roommate is playing on a series S and it’s crashes all the time for them too.

[velvet dirge]

I still cannot donate items to the museum. I'm in year 2 spring Day 8. Tried multiple times and it is still crashing every time. I reinstalled, I cleared cache and still having the same problem. Now I cannot complete a day in the deep seas. Once I try to go to my farm, game crashes.
I reinstalled, I cleared cache and still having the same problem. Xbox Series S

[wraith storm]

maybe this can help the dev, try to open crafting/quest/item/map/relationship screen and spam it, and it will trigger the crash

[coarse wren]

I've noticed this, also if I open any menu/map stuff whilst moving it has a higher chance of crashing

I've gotten really conscious about stopping still and then opening stuff and that seems to help

[snow spruce]

Been doing this for about a week and have only crashed about 2 times, other than the guaranteed crashes when I enter the ocean or try to do events which is impossible

[pallid sandal]

@abstract vessel I noticed on coral changelist, there are more hot fixes forPC. PC has gotten 2 hot fixes In a row. When will xbox get a hot fix for these major crashes? So far we have only gotten one which mostly fixed the audio issue and some other things

It's really discouraging to see pc getting so much attention, when on the outside looking in, it looks like xbox is getting left behind.

[wraith pendant]

Guys I’m fiending to play 😩

[barren plume]

I had good luck with this but recently it’s just been crashing every day no matter what so I just stopped playing entirely. The only way to play is to sleep every couple hours but so many days go to waste.

[boreal fossil]

@Dinda Please understand...I waited for this game to come to the Xbox S console while PC users were already enjoying it. Bought it day one even though I have gamepass. This game has the potential to bring great joy in its playing. But from day one on Xbox between the bugs and the crashes it has only infuriated me! I am an OGG (Original Gamer Gal) and in ALL my years, of which there are plenty, I have NEVER encountered a game put out for sale, not in beta or testing, with this many issues over all platforms. I am now playing the movie "Ground Hog Day" in my play through because I am trapped in the Trash Festival in year 1! And of course I have stepped away and gone to play other games, but every couple of days my inner smartass takes over and says "but what if I try this..."And my blood pressure soars again. Please, for the love of all that is holy, do what you must to get another hotfix to us ASAP. I made it through that festival before your first hot fix that corrupted my save and made me have to start over! Please get it together.

[deep charm]

My game deleted an item I was moving around in my inventory because

[eternal cedar]

I believe they can't upload updates as frequently as on PC. They have approximately 2 weeks for their updates to be validated by PS/Xbox and published

[celest crest]

I don't think the upload rate for hotfixes is the argument to make. They don't even have one currently in to Microsoft waiting for approval according to the developer diary. There was only one sent to Microsoft and then published and they are working on one (as of the 6th), but with the lack of response, only saying hotfixes are being done but not acknowledging what they really are (i.e. they fixed part of the museum supposedly last hotfix but not the entire museum despite having had reports that it was also past the first 10 donations), or acknowledgement to any other reports it doesn't really seem like they care to fix this system due to just the lack of communication about it. I understand this game was a Kickstarter and there are further on things to get done, but they have a system that is not working and gets worse as people progress in the game. It's such a shame that fixing this system seemingly isn't going to be taken seriously.

[pallid sandal]

@abstract vessel will xbox get an update for the crashes before you guys go on your Christmas break from December 18th to January 4th

[snow spruce]

I got one just now

Was able to do the museum without crashing 😭

On xbox

[amber rune]

@pallid sandal we got the update already

Today

[pallid sandal]

I just got the update

[celest crest]

I'm confused though it shows the same version number on mine despite it being up to date.

[little cliff]

So we did get an update? I think it’s weird that it wasn’t mentioned in their posts.. unless I just missed it?

[celest crest]

They just posted it in #📋coral-changelist actually!

[little cliff]

Thank you! I neglected to look there before here.

[pallid sandal]

It's OK, the updated was given without the noted on changelist first. I haven't got to 10 items in museum yet, but so far no ransom crashes

[amber rune]

I tested it I'm now able to decorate my house and enter my museum to donate

[abstract vessel]

Hi everyone. I’m happy to share that the fix for museum crash has been released! Please check out the new hotfix for updates and improvements: #📋coral-changelist message. Thank you 🙂

[lost karma]

Same! I had so much stuff. Now I’m getting crashes when diving and trying to do the gate

[desert yew]

I take everything to the museum and go home to sleep and it crashes while saving. The last three times I have tried I crash within 10-15 minutes of playing.

[amber rune]

I still have random crashes as well like I just crashed going from museum to the community center

@abstract vessel

[frigid junco]

@abstract vessel I'm still having issues with inventory crashes. The museum crash is solved, but it seems the other crashes are getting worse. Again, they happen after two in-game days, doing anything on the second day causes it.

[abstract vessel]

Hello. Can you please explain the random crashes that you encountered? 🙂

[abstract vessel]

Thank you for letting us know. We're currently investigating and working to fix the problem. Thank you so much for understanding! 🙂

[amber rune]

@abstract vessel it's just a small random crash I was elsbing the museum after donating and heading to the community center to buy some potions for things I as maxed level on and was using the dash button to get thee quicker the next thing I know my game froze then dashboarded aka whole game crashed taking me back to the Xbox home screen

It only happened once but I didn't play long due to being sick

[abstract vessel]

May I ask before the crash occured, are you by any chance opening the menu tab to look at inventory/map? 🙂

[amber rune]

Well yea I opened real quick to look at my levels

[fair badge]

Had my game crash while trying to leave diving after the sea dragon release scene around 22:00. ( xbox series s)

[gray crescent]

I had a crash while exiting the ocean and while opening inventory (Xbox series s of course 😅)

[zenith gale]

Just had a crash while swiping (quite fast) between characters pages on the menu!

[pallid sandal]

Is there a way to get the music to play more? The music is so nice, but I hardly hear it. Only around 8pm or for a little bit when I'm in town. This is xbox series s. @abstract vessel

[frigid junco]

@abstract vessel There's a new crash happening with Scott's 10-heart event at the museum. I enter the museum and it freezes during the loading screen, kicking me back to my console dashboard. I've tested this four times, same result.

[abstract vessel]

I see. Is the crash happens directly after opening the inventory/menu tab, or are you able to do other activities after opening the menu tab? 🙂

[abstract vessel]

Hi. Do you happen to have any recorded video of the issue? 🙂

[abstract vessel]

Hi. Can you tell me what in-game time and places that you hardly hear the music? 🙂

[frigid junco]

@abstract vessel I do not. I just have a repeatable action: Entering the museum at 7pm, loading bar hits 11-18%, then freezes and exits the game.

[abstract vessel]

I see. Thank you for the info, we will relay this to the teams 🙂

[pallid sandal]

In the mornings when I first leave my house and am on my farm I don't hear music except when it gets dark around 8pm, and if it does happen to play prior to 8pm on the farm then it is only for a little bit. Outside the farm the music plays in town around Sam's store and museum good. But if you go past, like towards the blacksmith or the goddess lake then it doesn't play much if it plays at all.

[pallid sandal]

Also my game still crashes when I am in the mines. I had just finished watering my farm, and went to mines around 3pm. I started on level 20, and made it to level 25. And had gotten 30 bronze ore in the earth mine, whwn it crashed

[amber rune]

@abstract vessel just when I do to much at back to back really

[abstract vessel]

Allow me to clarify, if you stayed in your farm all day from the moment you woke up, you start hearing the music around 8pm? 🙂

[abstract vessel]

I will inform our teams about this. Thank you 🙂

[abstract vessel]

I see. Thank you for the info. I will relay this to the teams 🙂

[pallid sandal]

I haven't stayed that long on the farm without leaving. But I did stay until around 12pm today and didn't hear anything on it. Then I left to go to the spa and then the mines around 3pm. I will track the times .ore specifically ans let you know. How often is the music supposed to play?

I am getting back on now

[abstract vessel]

The music starts to play on 7am every day. I will inform our teams about this issue 🙂

[pallid sandal]

It starts at 7am and when does it end? Or is it supposed to be a continuous loop.

It has gotten better since the first update that fixed the music on events and tools

It played 7am to 11am on the farm. Then it stopped. It's 3pm and I'm at the spa, and I do get the spa music. I left spa and no music, back on farm at 5pm. Music starts again at 730pm. @abstract vessel I hope this helps. This is xbox series s.

Music stopped at 1130pm. So it seems to play on the farm today from 7am to 11am then 730pm to 1130pm.

[abstract vessel]

Thank you so much for the information. We will check this with the teams 🙂

[boreal fossil]

Well, I WAS stuck in the summer Trash Festival permanently. Now it just refuses to read my save file altogether. Only offered me a new game. After the first update on xbox I ended up with a corrupted save and had to start over. I guess I'm starting over again. I'm never gonna see year 2 at this rate! So bummed...

[boreal fossil]

Purged save that the game wouldn't read. Uninstalled and reinstalled game. Began with new playthrough. Made it through first museum cut scene after 10 donations. No problems. No crashes until in game 7th day morning second or third time I went to access my crafting menu...and it gave me the boot. This was the morning after the dream of the sacred trees. Don't know if that info. helps troubleshooting, but there it is.

[zenith gale]

I went diving, then made a donation to the museum, and the game crashed when I left the museum...

[marble estuary]

Same thing today. Then redid half the day saved and tried the second half of the day, crashed, took me 4 tries to finish a day and 3 tries to get through the animal festival. FIX YOUR GAME! @Dinda

[pseudo fern]

Right there with you. Mine crashes CONSTANTLY and it’s unpredictable when it does. Playing on series S is impossible.

[quick cobalt]

I'm just past the point where i met the mermaid ppl and it says clear the trash from the sea. Ive unlocked every shrine in that first deep area after meeting them. The last temple begins a cut scene and it crashes every. Single. Time. On S series

[frank lion]

(Xbox S) I'm getting crashes when I opened inventory, I was staying up late to catch rare fish (basically midnight). Also happens after leaving underwater or just walking around doing random things on the surface @abstract vessel

[marble estuary]

Today was the final straw for me. Lost my save. Going through Microsoft for a refund now. Devs should not charge for a broken game.

[marble estuary]

If anyone else has paid for this game, request a refund through xbox.com/refunds.

[wraith pendant]

Let me know wen I can play

[languid bolt]

Still get random crashes. I don’t think I will playing for awhile because of the random crashing is fixed. On S, go to the menu crash, enter or leave a building can crash.

[silk smelt]

As in the quick buttons cause crashes or the manually moving does?

[tardy phoenix]

the quick buttons might cause them, not sure..

[remote ingot]

Game is a constant run between crashes 😕 as good as it is else...

[naive mantle]

Thanks for the final push to refund this game. It was processed in less than 10 minutes.

I'll happily re-purchase this game when it isn't broken.

[wraith pendant]

Is the crashes solved yet ? I haven’t played since

[abstract vessel]

Hi everyone. I’m pleased to inform you that our teams has fixed the constant crash issue on Xbox S. Please check out the new hotfix for updates and improvements: #📋coral-changelist message

Thank you for your understanding and patience! 😊

[tardy phoenix]

@abstract vessel thank you soo much!! so happy to hear! consensual hug for the devs and you hehe 🫶🏻

[zenith gale]

I played a few hours without crashes, much better! But my game just crashed during the animal festival (the 1st year), i was signing up for the cow contest after doing every other activity and it crashed.
Edit : i tried doing the cow contest again and it immediately crashed the game

[abstract vessel]

Thank you for the info! We will relay this to the teams 😉

[leaden lodge]

I have not been getting constant crashes but I crash each time I exit diving. I am in the mermaid kingdom and I'm working on "Heal the Coral Tree" quest. I am on Xbox S

[wraith storm]

wow really? i will avoid then, i'm on progress with heal the coral tree quest, luckily I read this 🥲

[abstract vessel]

Hi! We have received similar report, and we're currently working on it. Thank you 🙂