[PC] Decorating Lower Right Area of House

[sacred ridge]

The game always crashes whenever I try to decorate the inside of my house on the lower right side where the kitchen is. This happens in Decor mode and hovering to the lower right side of the house also crashes the game. My house is fully upgraded.

Another thing is I put a rug in front of my door and Surya got stuck. Once I exit the house I could not enter my house again and Surya was stuck inside. Whenever I try to enter it would just put me outside the house every time. I tested if he could walk out to go to work at Ling's on Monday but he could not leave.

[lapis cedar]

Hi @sacred ridge. Thank you for the report. May I ask which platform you’re currently playing (Steam PC/Xbox PC)? 🙂

Do you happen to have any recorded video of the problem above? 🙂

[sacred ridge]

Hi Dinda,

This is Steam PC and I managed to grab the footage of both the decor mode crash. As well as putting the mat in front of door making both my dog and Surya stuck. Resulting in me being unable to enter the house at all

Okay I deleted the video showing the decor mode crash since it wasn't able to capture the crash part. But I have attach the crash screenshot.

[lapis cedar]

Thank you for sending us the video 🙂

I noticed you've got a crash log after the crash occurred. Can you please copy-paste and send it here? 🙂

You can access the crash log under this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 🙂

Can you also send us your save file so our team can take a closer look? You can access the save file under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\SaveGames and send it here 🙂

[sacred ridge]

I have attached both files.