crash after submitting feedback | Stairway Games | Page 1

open sandal Nov 21, 2023, 1:16 AM

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I'm on Xbox (PC). I submitted some feedback because I bought a coop and it never came.

As soon as I submitted, it froze then didn't let me back on the app when I tabbed away, eventually crashing and leaving a pop up error message.

Tried it again, at the start of the day this time. It was a :( feedback because I was sad about my coop. Crashed again.

Pop up window states:
The UE4-ProjectCoralGDK Game has crashed and will close
Fatal error!

My computer specs:
Processor 12th Gen Intel(R) Core(TM) i7-12800HX 2.00 GHz
RAM: 32.0 GB (31.7 GB usable)
GPU: Intel(R) UHD Graphics (15.9 GB)

green wagon Nov 21, 2023, 3:07 AM

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I'm also having this same issue. I've submitted 3 separate feedback reports. All come back with this same fatal error. I'm not even sure my feedback submissions went through.

open sandal Nov 21, 2023, 6:02 AM

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Yeah I'm curious to know if mine went through either

novel mango Nov 21, 2023, 6:23 AM

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same issue

viral dawn Nov 22, 2023, 1:18 AM

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Hi everyone. Thank you for the report. Do you happen to have any recorded video of the crash? 🙂

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For the coop issue, do you also have a recorded video when you bought it? Do you remember which area do you decided put the coop? 🙂

dire marlin Nov 22, 2023, 4:11 AM

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I have also experienced this issue just as I was submitting bug report feedback on Xbox X during the New Year Festival. I don't have recordings, because I do not purposefully try to duplicate these bugs. They are frankly frustrating enough the first time.

open sandal Nov 22, 2023, 6:09 AM

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viral dawn Hi everyone. Thank you for the report. Do you happen to have any recorded video ...

I do not, and I already sent a screenshot in a different area for the coop but I'll resend it here.

#crash after submitting feedback