game crashes in general on xbox s | Stairway Games | Page 1

hybrid rain Nov 21, 2023, 12:27 AM

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currently i am experiencing major xbox s issues while playing coral island. i am experiencing game crashes when donating to the museum, as soon as i get to the cut scene it crashes. i tried entering the caves in the ocean (also the deeper i got it was VERY laggy - i was scared i was gonna lose everything) and it also crashed. i was petting taco: game crashed. i have experienced crashes during other mundane tasks, but these have been consistent.

i've been experiencing drops in music and performance lags as well.

i hope you can fix these issues on xbox s, or at least add a save option instead of sleeping. thank you.

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also same issues when trying to decorate or enter furniture mode

heavy rivet Nov 22, 2023, 1:11 AM

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Hi @hybrid rain. We apologize for the inconvenience caused by the crash and bugs you've encountered. Our team is actively working on fixes from issues reported. Thank you so much for understanding 🙂

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For now, I’m happy to share that the sound issue has been fixed and will be included in our future releases! 😊

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The devs has been informed about the museum crash and is currently working to fix this problem 🙂

bright garnet Nov 22, 2023, 1:12 AM

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when i enter the museum to donate an item, it just crashes

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also when i come back from the ocean, the underwater bot is making noises on the surface for some reason...

heavy rivet Nov 22, 2023, 1:14 AM

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May I ask what ocean depth are you in when you're experiencing crash? Can you explain it in more detail along with the crash of petting Taco? How many times has this issue happens to you? 🙂

heavy rivet Nov 22, 2023, 1:14 AM

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hybrid rain also same issues when trying to decorate or enter furniture mode

For this issue, do you happen to have any recorded video of the issue? 🙂

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Hi @bright garnet. The sound issue has been fixed and will be included in our future releases, and the museum crash is currently being fixed. Thank you! 🙂

hybrid rain Nov 22, 2023, 6:02 PM

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i don't, i won't be playing for the time being either. thank you dinda!

heavy rivet Dec 22, 2023, 12:34 AM

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Hi @hybrid rain. I’m pleased to inform you that our teams has fixed the constant crash issue on Xbox S. Please check out the new hotfix for updates and improvements: #📋coral-changelist message

Thank you for your understanding and patience! 😊

hybrid rain Dec 22, 2023, 12:42 AM

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thank you so much dinda!!! cant wait to play 😁

#game crashes in general on xbox s