#Instant crashing on game launch

1 messages · Page 1 of 1 (latest)

stoic helm
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Hi, I just recently bought the game and ive been really enjoying it. However when i tried launching the game today it crashes as soon as i start it up. I've tried everything updated my drivers, windows verified all my game files, to no avail i still cant launch the game. any help with this issue would be greatly appreciated.

worthy patrol
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Hi. Thank you for the report. Do you happen to have any recorded video of the problem above?

stoic helm
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Hi. I hope that is a clear enough video of the issue

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sorry for the wait

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Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor

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these are my pc specs as well

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With a NVIDIA GeForce 3080 laptop edition

worthy patrol
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Hi! Have you tried verify integrity of game files? You can do this by right click the Coral Island on Steam library and click the installed files

stoic helm
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Yes I have that unfortunately didn't do anything

worthy patrol
stoic helm
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yes i have uninstalled and reinstalled a couple of times

worthy patrol
stoic helm
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LoginId:40e742aa43d4597b9f1998b4806ff209
EpicAccountId:77b933d97101444fbb5d6f760c911366

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

VCRUNTIME140
ProjectCoral_Win64_Shipping!FArchiveLoadCompressedProxy::Serialize() [d:\denny-ue4\engine\source\runtime\core\private\serialization\archiveloadcompressedproxy.cpp:70]
ProjectCoral_Win64_Shipping!FArchive::ByteOrderSerialize<unsigned __int64>() [d:\denny-ue4\engine\source\runtime\core\public\serialization\archive.h:1895]
ProjectCoral_Win64_Shipping!FArchive::SerializeCompressed() [d:\denny-ue4\engine\source\runtime\core\private\serialization\archive.cpp:698]
ProjectCoral_Win64_Shipping!FArchiveLoadCompressedProxy::Serialize() [d:\denny-ue4\engine\source\runtime\core\private\serialization\archiveloadcompressedproxy.cpp:96]
ProjectCoral_Win64_Shipping!operator<<() [D:\UnrealEngine\Engine\Source\Runtime\Core\Public\Containers\Array.h:1170]
ProjectCoral_Win64_Shipping!UC_SaveSubsystem::DecompressSave() [E:\8b3a4fd0a238e9f5\ue4\ProjectCoral\Source\ProjectCoral\Subsystems\SaveSubsystem\C_SaveSubsystem.cpp:1179]
ProjectCoral_Win64_Shipping!UC_SaveSubsystem::RestoreSaveList() [E:\8b3a4fd0a238e9f5\ue4\ProjectCoral\Source\ProjectCoral\Subsystems\SaveSubsystem\C_SaveSubsystem.cpp:679]
ProjectCoral_Win64_Shipping!UC_SaveSubsystem::Initialize() [E:\8b3a4fd0a238e9f5\ue4\ProjectCoral\Source\ProjectCoral\Subsystems\SaveSubsystem\C_SaveSubsystem.cpp:63]
ProjectCoral_Win64_Shipping!FSubsystemCollectionBase::AddAndInitializeSubsystem() [d:\denny-ue4\engine\source\runtime\engine\private\subsystems\subsystemcollection.cpp:210]
ProjectCoral_Win64_Shipping!FSubsystemCollectionBase::Initialize() [d:\denny-ue4\engine\source\runtime\engine\private\subsystems\subsystemcollection.cpp:132]
ProjectCoral_Win64_Shipping!UC_GameInstance::Init() [E:\8b3a4fd0a238e9f5\ue4\ProjectCoral\Source\ProjectCoral_Core_Engine\C_GameInstance.cpp:31]
ProjectCoral_Win64_Shipping!UGameEngine::Init() [d:\denny-ue4\engine\source\runtime\engine\private\gameengine.cpp:1100]
ProjectCoral_Win64_Shipping!FEngineLoop::Init() [d:\denny-ue4\engine\source\runtime\launch\private\launchengineloop.cpp:4020]
ProjectCoral_Win64_Shipping!GuardedMain() [d:\denny-ue4\engine\source\runtime\launch\private\launch.cpp:160]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

worthy patrol
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Hi. Can you send us your save file? Thank you for understanding