game not starting after character creation

[vivid barn]

i bought the game on steam a few months ago and everytime i try to play the game it wont load after character creation (i even waited for it to load for over an hour). ive tried uninstalling and reinstalling multiple times but it still never worked, what can i do?

[marble turtle]

Try verifying your files on steam and double checking that your graphics drivers are up to date!