crash unreal engine

[late root]

pls help, fix crash unreal engine

[cunning meteor]

I've been having the same problem, it crashes upon opening. I can't get past the humble games credit 😔

[late root]

[haughty shell]

I'm having the same problems 😫

[violet notch]

Ditto. I've had this problem for a while now

[ebon spear]

Hi @late root @haughty shell @violet notch. Thank you for the report. Do you remember what activities you were doing the last time you played?

[ebon spear]

Hi @cunning meteor Can you check if your graphic card driver is up to date?
Can you also give us your PC specifications , graphic card details and if you're using HDD or SSD?

[late root]

1month ago

[haughty shell]

@ebon spear Nothing. No other apps was opened (no chrome, etc.). Just startong the game and it's stuck at UE4 (the same window attached by the others)

[ebon spear]

Hi @late root, can you elaborate more about it so the team will be able to test this issue with your reproduction steps?

[ebon spear]

Hi @haughty shell May I ask which platform you’re currently playing (Steam PC/Deck, Xbox Game Pass/S/X, PlayStation 5)?

[haughty shell]

Steam PC 😊, My laptop use NVidia GeForce GTX 950 (and an integrated graphic)

[ebon spear]

Can you send us your crash log? You can access the crash log under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file)

[late root]

When I updated last time I couldn't log in and always got unreal engine

[ebon spear]

Hi . Can you check if your graphic card driver is up to date?
Can you also give us your PC specifications , graphic card details and if you're using HDD or SSD?

[late root]

Graphic card new update,
Core i5 7400
Ram 8GB
Nvidia geforce GT 1030
use HDD

[novel raft]

I have the same problem too. 2 times this week.

[edgy bronze]

Me too, opened a separate crash report thingy for it

[ebon spear]

Hi. Can you send us your crash log ?Thank you for understanding.

[ebon spear]

May I know which operating system you are using? Have you tried reinstalling the Coral game, and does the problem still occur?

[ebon spear]

Hi. Thank you for the report. Could you please describe what you were doing in-game just before the crash occurred?

[late root]

I use Windows 10
I have tried it and still experience the same thing

[ebon spear]

Hi. Have you had a chance to try replicating the crash to see if it persists? Could you also provide a video that shows the problem in action?

[novel raft]

When I met the sunfish and when I am in the giant villages. It has crashed several times after that in different activities, I will record it if it happens again (I hope not).

[ebon spear]

Thank you! Feel free to take your time. Whenever you get the chance, just give us the update

[languid dagger]

Same Problem. I just started a new day and teleported to the Lake Temple to offer stuff up. Before I walked up the stairs it happened. All drivers should be up to date. After the crash I attempted a restart of the game. Crashed immediately after the Intro and before selecting a save file.
Specs:
Intel Core i5 9600 3.7GHz
NVIDIA GeForce RTX 2070
32.0 GB Ram
Windows 11
Samsung SSD 970

[languid dagger]

i can since no longer start the game without it crashing. Edit: Game starts fine, crash happens as soon as I tab out.

[ebon spear]

Hi. Thank you for your report. Can you check if your graphic card driver is up to date? if you lower your graphic settings does the problem still occur?

[languid dagger]

I did try updating my drivers, the crashes continued. I have since uninstalled and reinstalled the game. The game crashed again the first time, but now it runs fine at least for the past 40 mins.