The game crashes when I open it

[dry owl]

Whenever I open the game the unreal engine crashes

[hushed stag]

Hello! Can you check if your graphic card driver is up to date?
Can you also give us your PC specifications , graphic card details and if you're using HDD or SSD?

[dry owl]

I use an SSD

[hushed stag]

Hi ! Based on the crash log you received, there seems to be a compatibility problem with your device's graphics card. you can try updating your graphic card before you run the game. Lowering the game's graphic setting will also help reduce the crashes from happening!

Coral Island requires a dedicated graphic card to play. When you were using dedicated graphics before and the problem occurs now, it's because we need more power with every update.

We will have optimization near the full release later, but we can't promise that the minimum requirements will be like the beginning.

[sharp scarab]

Hai. Does i-5 meets the requirements?

Mine crashed as well

[hushed stag]

Hi @sharp scarab . Can you send us yourPC specifications and your crash log? thank you for understanding

[sharp scarab]

Plese remind me again where to get the crash log?

Here is my spec

[hushed stag]

May I know the details of your grapic card?

You can access the crash log under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file)

[sharp scarab]

No crash log I'm afraid. When loading, whether saved file or new file, it stuck and suddenly just exited the game

[hushed stag]

I see. If it happen again to you and you managed to capture it on video, please do let us know! It will be really helpful!

[sharp scarab]

Is it this one?

[sharp scarab]

I'll send to you in 5 minutes

It worked. I reduce the resolution to the lowest