freezes | Stairway Games | Page 1

viscid canopy Oct 17, 2023, 10:34 PM

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for the past few days my game randomly just freezes, there is no error or enything, it just freeze and i cant shut it down or close it off, the freeze last for several minutes unless i force my laptop to restart, i dont know if its a me problem but i never had this issue before

sweet widget Oct 18, 2023, 12:46 AM

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Hi @viscid canopy. Thank you for the report. May I ask are you continuing your old save file after the merfolk update or start a new one? 🙂

viscid canopy Oct 18, 2023, 1:16 AM

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its an old one after the merlfolk update but the issue started a couple days ago, i have been playing just fine so far

sweet widget Oct 18, 2023, 1:22 AM

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I see. Can you tell us what activities you usually do in-game when the freeze start to happens? 🙂

viscid canopy Oct 18, 2023, 1:57 AM

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its very random, the latest one i was just fishing all day, another time i was buying seeds

sweet widget Oct 18, 2023, 2:02 AM

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Alright. Thank you for the info. I will check this with the teams 😉

sudden field Oct 18, 2023, 7:48 PM

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I have the same problem , in my case is always around 8:00 am. I can play several days just going to sleep before 8:00 am

viscid canopy Oct 18, 2023, 8:06 PM

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mine isnt time related, i have crashed both in morning times and evenings

sweet widget Oct 18, 2023, 11:24 PM

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Hi! May I ask for your device’s specifications details (CPU, GPU, RAM, HDD/SSD etc.)? 🙂

viscid canopy Oct 19, 2023, 2:46 AM

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Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 9750H @ 2.60GHz
Coffee Lake 14nm Technology
RAM
16,0GB Dual-Channel DDR4 @ 1329MHz (19-19-19-43)
Motherboard
LENOVO LNVNB161216 (U3E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
32G1WG4 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1650 (Lenovo)
Storage
476GB Hitachi HFM512GDHTNG-8310A (Unknown (SSD))

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i just did i copy paste so im not sure if this is everyhing you need

viscid canopy Nov 10, 2023, 5:20 PM

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eny updates? i tried playing again and went fishing and in a few minutes it froze again

sweet widget Nov 13, 2023, 12:53 AM

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Hi! Have you tried to lower your quality preset to low in the game setting to see if the issue persist? 🙂

viscid canopy Nov 27, 2023, 4:23 PM

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well i lowered it on the lowest settings but now with the 1.0 even tho that particular issue is gone i have some random crashes that give me the options to report it and restart, i dont know what trigger it, 2 times happen when i tried to open the table that let me move things around the farm and the other time when i was walking randomly

bleak fjord Dec 1, 2023, 8:01 AM

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Same as me, even it crash while saving and i need to reply dat day.

reef basalt Dec 2, 2023, 9:08 PM

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Happening to me too in 1.0 - didn't hhave this problem before!

#freezes