Game crash when Loading save

[zinc mirage]

Hi @haughty night. Thank you for the report. Could you please send us the crash log you’ve encountered? 🙂

You can access the crash log under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 🙂

[haughty night]

Is it right like this? @zinc mirage

this is my save

[ember kiln]

I'm also having the same problem trying to load the game from the Xbox PC app. Do I have to create a new post, or can I get help here?

[ember kiln]

I'm also having trouble finding my save file from the XboxGames app. I have a steam save file, but it's from a different save that I haven't spent much time on. The save that I have spent the most time in (Year 3, Fall) I played through the XboxGames app.

I verified and repaired the game like 3 times, and whenever I try to load the game using a previous backup, the game crashes.

Here are the crash reports:

[zinc mirage]

Thank you for sending us the crash log and save file, I will check this with the teams 🙂

[zinc mirage]

Hi! Do you remember when was the last time you played? Do you also remember what activities you were doing the last time you played? 🙂

[ember kiln]

Hi, thanks for replying. The last time I played I was moving buildings using the Architecture desk. Also, I wasn't able to add my save file, because I'm unable to find it. I have a separate save file that I can find through Steam. But my main save was done through Game Pass. Do you know how I can access my save file through Game Pass?

[zinc mirage]

No, unfortunately we don't know where Game Pass store the data 😦 but can you try to open the game again and record a video showcasing the issue in action? 🙂