Game crashes after opening all barns/coops | Stairway Games | Page 1

broken wyvern Oct 10, 2023, 8:50 AM

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Reproduction steps:
HI, I experience newly game freeze/crashes after letting all animals out of the barns/coops. Mostly it happens 1-2minutes after all animals come out in the open.(see video clip)

Repro Rate:
It is 100% reproduceable every time I let all animals out.

Crash log :
there is no crash-log as the game just freezes and then shuts down 1 minute later after my RAM get to 100%. There might be a local crash-log but here I need guidance which document you need me to upload.

Additional Image/Video :
https://streamable.com/blc5bn

Include Game Version:
v0.5-205

Put your PC and GPU specs details:
See attached screenshot.

Streamable

Game Crash after open all barns

▶ Play video

stuck tinsel Oct 11, 2023, 12:26 AM

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Hi @broken wyvern. Thank you for the report. If you don't let the animal out, is your game still freezing? 🙂

stuck tinsel Oct 11, 2023, 12:50 AM

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If you want to check for crash log, you can access it under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 🙂

broken wyvern Oct 11, 2023, 7:28 AM

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stuck tinsel Hi <@98025243032973312>. Thank you for the report. If you don't let the animal o...

No it only happens if I let the animals out, I tried different scenarios with only one barn open or multiple but seems like its happening even with only one or two barns open. Also it only happens when I´m near the farm, so for example if I open them and then go the whole day mining or fishing and only come back in the night and go directly into my house it does not happen.

broken wyvern Oct 11, 2023, 7:30 AM

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stuck tinsel If you want to check for crash log, you can access it under this file path: C:\U...

unfortunately there is no "crashes" folder in your named path:

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the log folder is empty and the only "crash" related docs I could find are in the config folder:

stuck tinsel Oct 12, 2023, 3:16 AM

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I see. Thank you for the information 🙂

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May I ask are you continuing your old save file after the Merfolk update? If you start new game, is the freeze still happens? 🙂

broken wyvern Oct 12, 2023, 7:08 AM

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I continue my old save file. Currently haven´t planned to start a new game.

stuck tinsel Oct 12, 2023, 7:12 AM

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I see. Thank you. I will check this with the teams 😉

broken wyvern Oct 12, 2023, 8:20 AM

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I have an update in regard to my first message: Now the game even freezes when I have opened the barns and be outside the farm area.
Seems like something fills up my RAM in the background until it is on max capacity and then Windows is shutting down the game service to avoid hardware failure.

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Normaly the game reserves around 6GB of RAM, but this suddenly spikes up when I open the barns to 32GB usage.

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Never had those issues since I started the game a few months back

broken wyvern Oct 12, 2023, 9:43 PM

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LoginId:a6b1a54c45a1d71035a002ba6c7016f8
EpicAccountId:

Now I got a Crash report during saving.

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000003a00000212

📎 message.txt

stuck tinsel Oct 13, 2023, 2:33 AM

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broken wyvern I have an update in regard to my first message: Now the game even freezes when I...

Noted. I will add this information to the team 😉

#Game crashes after opening all barns/coops