Game freeze/crashing randomly

[marble ginkgo]

Hi there, can't exactly figure out a specific action I'm doing but my game is randomly freezing -- the oddest part is it just becomes unresponsive, but won't crash itself, but it does show a CrashReportClient.exe but it does not actually pop up with a log or allow me to view it.

I end the task via task manager (which also shows the CrashReportClient.exe) -- Memory usage jumps to 98% for Coral Island.

I have crashed 4 times tonight and looked under \AppData\Local\ProjectCoral\Saved\Crashes -- It only shows 1 crashlog from yesterday, and 2 from the 1st of october.

There are no specific actions I've been doing, it has crashed while upgrading weapon, while in my shed, and while on the pause screen twice.

Yesterdays Crash Report (same issue just not as fequent as tonight)

Save Game

[candid seal]

My wifes game has been randomly freezing as well since the last update. She doesn't get any crash logs but I was helping her look today after it has crashed/frozen 5 times and it looks like a pretty huge memory leak, when the game freezes and we alt+tab she gets a message of 99% memory usage and once her pc crashed due to low memory before we could shut the game down.

She has
AMD Ryzen 5 5600 (stock speed, no overclock)
MSI B550-A pro motherboard
32GB Corsair DDR4 memory
AMD RX 7600 GPU with this months driver but not latest
Windows 11

[pastel wedge]

Hi @marble ginkgo. Thank you for the report. Do you remember decorating your house or farm before the crash happens? 🙂

[pastel wedge]

Hi! Do you remember what activities you were doing just before checking the memory leak on task manager? 🙂

[candid seal]

It just crashed again and forced the PC to reboot while she was mining, she said it usually happens while harvesting. but normally around 3pm in game or so, so she is losing most of a day every time

[marble ginkgo]

Hi there! — No decorating was done for the last few tries.

I crashed a total of 4 (3 more after my post) times on Fall 26 though. 3 of those times I was enhancing my tools at the giants area.

[candid seal]

@pastel wedge Hi again, the game just froze again with very high memory usage while she was harvesting hardwood in the forest, so it always seems to be (in our case at least) when she is collecting things, wood cutting, mining etc, maybe an issue with adding things to inventory or something? I will try later with a monitoring program in the background to try and log if the memory usage builds over time or just spikes when it crashes. Hopefully it can help somehow

[marble ginkgo]

So I started a new save because mine wouldn't stop crashing (day 1 did not crash), interesting to note I did not receive the chests that I bought for the ocean explorers, and I bought both. Another friend of mine restarted and got the 1 she bought.

restarted my game at the end of day 1 and they were in my mail, but still something a little off. She had it on day 1

[pastel wedge]

Hi! Thanks for letting us know. We will inform our teams about this issue. But in the future if you're not getting the DLC pack on the mail, you can refresh it by right-clicking on Coral Island in Steam Library, go to the DLC section, uncheck the box then check again 🙂