#Crash when entering Sam's General Store

1 messages · Page 1 of 1 (latest)

weak prawn
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Reproduction steps:
Loaded the game using character file saved prior to update. Trying to enter Sam’s General Store on Spring 9, 9 a.m. Stuck at the loading screen then crashed to desktop.

Repro Rate:
Tried 2 times and crashed twice.

Crash log :
Attached

Additional Image/Video :
N/A

Include Game Version:
v0.5-205

Put your PC and GPU specs details:
Win 10 Home (x64)
ASUSGL702VMK
NVIDIA GeFORCE GTX1060
RAM 16GB
i7-7700HQ 2.8GHz, 2808Hz, 4 cores, 8 Logical Processors

I did not send the report in the crash reporter in Unreal Crash Reporter.

image.png
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I suppose that I need to play from the beginning?

surreal onyx
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Hi @weak prawn. Thank you for the report. Could you please send us the crash log you’ve encountered? 🙂

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You can access the crash log under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 🙂

weak prawn
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Have submitted one crash report through the Unreal Crash Report too.

surreal onyx
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Thank you for sending us the crash log. If possible, would you mind trying the game once more and recording a video showcasing the issue in action? 🙂

weak prawn
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Oops, I just saw your messsage. I restarted my game again from Year 1 Day 1, created a new character. then went to the Store, aand it crashed again.

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Let me try again

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This is with the new game char.

surreal onyx
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Thank you for sending us the video. Could you please send us your save file so our team can take a closer look? 🙂

weak prawn
surreal onyx
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You can access the save file under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\SaveGames and send it here 🙂

weak prawn
surreal onyx
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Thank you! I will report this to the devs 😉