Crashing at the Furniture store | Stairway Games | Page 1

swift nacelle Sep 27, 2023, 11:25 AM

#

My game keeps crashing whenever I'm buying a high number of things at the furniture store, primarily every time I'm buying a lot of the floor tiles in the outdoor furniture category

jolly dove Sep 28, 2023, 12:18 AM

#

Hi @swift nacelle. Thank you for the report. Do you received any crash log after it happened? Can you please send it here? 🙂

#

If you're playing on Steam PC, you can access the crash log under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 🙂

swift nacelle Sep 28, 2023, 4:06 PM

#

Now it's crashing every time I go into the chests. It keeps telling me I don't have room, but my PC has lots of room, and it's only when I play coral island which doesn't take that much room versus all my other games

jolly dove Oct 2, 2023, 12:05 AM

#

swift nacelle Now it's crashing every time I go into the chests. It keeps telling me I don't h...

Hi! Could you please send us the crash log you’ve encountered? 🙂

swift nacelle Oct 2, 2023, 12:42 AM

#

I can't because the game keeps crashing now without any crash report or anything. It won't let me get past a few minutes of entering the game now

#

The last time it sent me a crash report was just about it supposedly not having any room before crashing. The problem now is that no matter where I am it will just crash a few minutes into me being in the game with no notice or anything no matter what I'm doing in game. It's made me completely give up on being able to play at all.

jolly dove Oct 2, 2023, 3:34 AM

#

I see. If possible, would you mind trying the game once more and recording a video showcasing the issue in action? 🙂

swift nacelle Oct 2, 2023, 8:17 PM

#

Hi that filepath doesn't work. I'm not seeing anything come up for it

#

This is what shows when the game freezes and I open task manager

#

Here's a clip/vid of what happens when it freezes/crashes

#

This is also another bug/issue I'm facing in the greenhouse w/trying to plant the new plants some areas will go green allowing to plant while most areas will be red not allowing to plant when the new plants clearly state they need like an 8 by whatever and i'm giving them more than enough room. Please explain that as well.

swift nacelle Oct 4, 2023, 4:11 PM

#

@jolly dove Have you had a chance to review my messages?

jolly dove Oct 5, 2023, 10:06 AM

#

swift nacelle <@479620507243905024> Have you had a chance to review my messages?

Hi, yes thank you so much for sending us the video. I will check this with the teams 😉

#

May I also ask for your device’s specifications details (CPU, GPU, RAM, HDD/SSD etc.)? 🙂

#Crashing at the Furniture store