#Crash Game Reporting

1 messages · Page 1 of 1 (latest)

half nebula
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Developers of the game Coral Island, could you please fix the problem of the game crashing all the time and us losing everything we did all day? I was decorating my farmhouse inside and I had almost completed my decoration when the game crashed and I lost everything! It was very frustrating and discouraging, I go days without playing when this happens and it happens often unfortunately! This is when the game doesn't crash, it's been happening more frequently in the last few days after the last update

fickle swift
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Hi @half nebula. Thank you for the report. Do you received any crash log after it happened? Can you please send it here? 🙂

half nebula
fickle swift
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May I ask are you playing on Steam PC/Steam Deck/Xbox Game Pass? 🙂

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Could you please describe what you were doing in-game just before the crash occurred? 🙂

half nebula
# fickle swift Could you please describe what you were doing in-game just before the crash occu...

I play on Steam PC and my game crashes on several occasions, most of the time it crashes when I go to decorate my farmhouse, when I go to buy or improve something in the laboratory and when I'm in the ocean cleaning up the trash to open more depth levels.... But it crashes on other things too... after this last update I start crashing more often, now I can play every other day because it crashes, it's really bad to play and I love it This game, however, is horrible and very frustrating, I play it for a whole day and in the end the game crashes and I lose everything I did... I already changed my entire house inside after spending a whole day on the farm and when I went to put it the last decoration object crashed and I had made a lot of changes to the house, I even forgot everything I did and got discouraged from playing... could you please send an update to improve these crashes on the PC... PS: sorry if I'm not writing correctly, I'm using Google Translate because I don't speak English

fickle swift
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I see, thank you so much for the information. If possible, would you mind trying the game once more and recording a video showcasing the issue in action? 🙂

half nebula
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I can't record the video because I don't know when the game will crash, but I managed to take a screenshot when the game crashed and I pressed the keys (Ctrl + Shift + Esc) which shows that the game doesn't It's working, I'll send you the image

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I'm from Brazil, my computer is all in Portuguese, but I put a red marker where it indicates that the game crashed and is no longer working, my game screen crashed and stayed in this frozen image... so I had to force the game to close game... in recent days this crash has started to happen much more often, now I can't play anything anymore, every day the game crashes and I can't finish the day

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the one marked in red says "Not Responding"

fickle swift
# half nebula

Hi! Do you remember what you were doing in-game just before the game start freezing? 🙂

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May I ask for your device’s specifications details (CPU, GPU, RAM, HDD/SSD etc.)? 🙂

half nebula