Constant crashing | Stairway Games | Page 1

mild burrow Sep 20, 2023, 10:59 PM

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Since the update, I have had problems with the game crashing. When it crashes, it turns my computer off - not just the game. I have a new computer (13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz) with 16 Gigs of RAM. Doesn't seem to matter where I am at in the game. Sometimes, I'm just feeding animals. Any ideas would be appreciated.

fallen vigil Sep 21, 2023, 12:37 AM

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Hi @mild burrow. Thank you for the report. Do you received any crash log after it happened? Can you please send it here? 🙂

mild burrow Sep 21, 2023, 12:38 AM

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There are no crash reports. My computer just goes black and then turns off.

fallen vigil Sep 21, 2023, 12:44 AM

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If possible, would you mind trying the game once more like the usual while monitoring the task manager to see if it's suddenly high? 🙂

mild burrow Sep 21, 2023, 1:28 AM

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What part do you want me to monitor? In processes or performance?

fallen vigil Sep 21, 2023, 1:34 AM

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The process, memory usage, vga 🙂

mild burrow Sep 21, 2023, 2:35 AM

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Memory is way high. Process looked good.

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I made it through 2 game days without crashing. I noticed that my game updated. Maybe that helped?

#Constant crashing