#Constant Crash on Launch Making Game Unplayable

1 messages · Page 1 of 1 (latest)

odd bough
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Reproduction steps: I'm literally just booting up the game and it will not launch after update
Explain how the crash happens: I get to the splash screen saying "humble" and the crash window pops up
Repro Rate: 100%
How often does the crash occur? (100% if every time you retry the repro steps): 100%. I have tried verifying files, uninstalling the game and reinstalling it, installing it on a different drive. I cannot get the game to fully launch.

Crash log :
LoginId:497419744286b95a65946aa11a4e90bd
EpicAccountId:4161ee0de61a4615a81bf97db3947d01

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

VCRUNTIME140
ProjectCoral_Win64_Shipping!FArchiveLoadCompressedProxy::Serialize() [d:\denny-ue4\engine\source\runtime\core\private\serialization\archiveloadcompressedproxy.cpp:70]
ProjectCoral_Win64_Shipping!FArchive::ByteOrderSerialize<unsigned __int64>() [d:\denny-ue4\engine\source\runtime\core\public\serialization\archive.h:1895]
ProjectCoral_Win64_Shipping!FArchive::SerializeCompressed() [d:\denny-ue4\engine\source\runtime\core\private\serialization\archive.cpp:698]
ProjectCoral_Win64_Shipping!FArchiveLoadCompressedProxy::Serialize() [d:\denny-ue4\engine\source\runtime\core\private\serialization\archiveloadcompressedproxy.cpp:96]
ProjectCoral_Win64_Shipping!UC_SaveSubsystem::RestoreSaveList() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\Subsystems\SaveSubsystem\C_SaveSubsystem.cpp:647]
ProjectCoral_Win64_Shipping!UC_SaveSubsystem::Initialize() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\Subsystems\SaveSubsystem\C_SaveSubsystem.cpp:55]
ProjectCoral_Win64_Shipping!FSubsystemCollectionBase::AddAndInitializeSubsystem() [d:\denny-ue4\engine\source\runtime\engine\private\subsystems\subsystemcollection.cpp:210]
ProjectCoral_Win64_Shipping!FSubsystemCollectionBase::Initialize() [d:\denny-ue4\engine\source\runtime\engine\private\subsystems\subsystemcollection.cpp:132]
ProjectCoral_Win64_Shipping!UC_GameInstance::Init() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral_Core_Engine\C_GameInstance.cpp:30]
ProjectCoral_Win64_Shipping!UGameEngine::Init() [d:\denny-ue4\engine\source\runtime\engine\private\gameengine.cpp:1100]
ProjectCoral_Win64_Shipping!FEngineLoop::Init() [d:\denny-ue4\engine\source\runtime\launch\private\launchengineloop.cpp:4020]
ProjectCoral_Win64_Shipping!GuardedMain() [d:\denny-ue4\engine\source\runtime\launch\private\launch.cpp:160]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

Include Game Version:
Most recent update - I can't get to that screen

Put your PC and GPU specs details:
Processor: Intel i5-10600k
Ram: 32 GB
System Type: 64 bit, Windows 10
GPU: Nvidia 3070ti

sharp coyote
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Hi @odd bough. Thank you for the report. Could you please provide us with your save files so we can analyze it? 🙂

odd bough
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wait, here they are

sharp coyote
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Thank you. I will forward your report to our teams for further investigation 🙂

odd bough
sharp coyote
#

Hi @odd bough. We need some additional information. Do you remember when was the last time you played before the update? 🙂

odd bough
sharp coyote
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I just checked with the teams and the issue is from the old save files that's blocking the launching of the game. May I suggest to delete all of the old save files and start a new one to see if the issue still persist? 🙂

odd bough
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that worked - I had to turn off steam cloud as well to make sure they would stop backing up the bad saves