I’ve downloaded it and when i start the game, the crash always appears. Can anyone help me how to fix it? Thanks
#Crash When start the game
untold vector
shy dagger
Hello! Can you check if your graphic card driver is up to date?
Can you also give us your PC specs, graphic card details and if you're using HDD or SSD?
untold vector
Hi sorry for late reply, how to update my graphic card?
For the details for my pc spec n ssd hhere
steady fiber
Same thing happens to me when I start the game - tried to reinstall and verify files but still kept crashing
untold vector
Yep i done the same thing, reinstall, verify and still not working 🥲
shy dagger
Hi !
Based on the crash log you received, there seems to be a compatibility problem with your device's graphics card. you can try updating your graphic card before you run the game. Lowering the game's graphic setting will also help reduce the crashes from happening!
Coral Island requires a dedicated graphic card to play. When you were using dedicated graphics before and the problem occurs now, it's because we need more power with every update.
We will have optimization near the full release later, but we can't promise that the minimum requirements will be like the beginning. We are currently running minimum requirement tests, we will announce the results when we have them
untold vector
Hi, my graphic card already updated. But still the same.
shy dagger
Hi, my graphic card already updated. But still the same.
Hi, Based on the crash log you received indicates a hardware compatability issue - graphics card may not be powerful enough to support the updated game. Thank for understanding