Random crash/freeze | Stairway Games | Page 1

glacial sparrow Jul 30, 2023, 5:41 AM

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Game crashes my computer totally and I have to do a full restart (video freeze, sound freeze on loop, keyboard lights don't change). No crash report is saved. I have also checked Windows event viewer but no event is saved at all.
Crash/Freeze happens doing random things. I have never been able to make it through more than one day
Any idea what can I do?

Specs:
Windows 11
Nvidia 2070s
32gb ram

marsh pendant Jul 31, 2023, 9:44 AM

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Hi @glacial sparrow! can you please tell us your CPU/GPU specifications? 😄

glacial sparrow Aug 3, 2023, 10:01 PM

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Hi Eriska:

CPU: AMD Ryzen 5 3600
GPU: Asus Nvidia 2070super

Let me know if you need more info
I appreciate your help

marsh pendant Aug 4, 2023, 4:13 AM

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Hmm can you tell me one example of what you were doing when the crash happens? or if you noticed any bugs before the crash happens? 😄

also lemme summon my friend here for checking😌 @daring ivy

daring ivy Aug 4, 2023, 9:42 AM

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Hello!
Can you send a picture of your disk memory?something like this

We'd also like to ask if you're opening another tab/application/software when running Coral Island? Can you tell us all the applications running in the background while you're playing?

Thank you so much for your understanding!

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glacial sparrow Aug 4, 2023, 7:20 PM

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Hi Ardian,
I usually have a web browser (Chrome/Firefox) open on a second monitor while playing

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Coral Island is installed on the F: drive (regular HDD, no ssd/m2)

#Random crash/freeze