Crash after house upgrade | Stairway Games | Page 1

dull ivy Jul 26, 2023, 3:33 AM

#

I finally did the first upgrade on my house with the new beta save and when my character woke up to the expanded house, the game crashed as I went to the door. Now, I've tried reloading three separate times and it's crashing every time.

I've now tested a few different things to try to troubleshoot the crash. It is crashing only if I run diagonal towards the front door once and touch the area around the corner of the walkway into the bedroom. If I go straight down to the wall and turn directly right to the door, it does not crash. This is the same when coming into the house as well. Sprinting does not change the outcome.

Input mode: mouse & keyboard on pc

Reproduction rate: Can't replicate this scenario.

Game Version: 0.5-56

PC Specs: Nvidia GeForce RTX 4070, using HDD and SSD

Unreal_Crash_Report_Client_Screenshot_2023.07.25_-_20.24.03.56.png

cold ridge Jul 26, 2023, 8:39 AM

#

Hi @dull ivy! does this crash still happens in your game? can you please copy-paste the crash log here so I can check the entire message for you? 😄

dull ivy Jul 26, 2023, 8:40 AM

#

Yep! I'll trigger it now and get the message for you 🙂

#

I'll have to do it in two parts because it's too long for me to post I guess lol

#

LoginId:9f81b04145954bc4004ba28da53a55d8
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008

ProjectCoral_Win64_Shipping!AC_PlacedManager::GetInteractiveActor() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\HismcManager\Placed\C_PlacedManager.cpp:850]
ProjectCoral_Win64_Shipping!AC_PlacedManager::GetInteractionPromptText() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\HismcManager\Placed\C_PlacedManager.cpp:925]
ProjectCoral_Win64_Shipping!AC_GridTileSystemBase::GetInteractionPrompt() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\Grid\C_GridTileSystemBase.cpp:3085]
ProjectCoral_Win64_Shipping!AC_TileActor::GetInteractionPromptText() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\TileSystem\C_TileActor.cpp:96]
ProjectCoral_Win64_Shipping!UC_InteractionComponent::GetInteractionPanelArgs() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral_Player\Interaction\C_InteractionComponent.cpp:823]
ProjectCoral_Win64_Shipping!UC_InteractionComponent::UpdatePromptPanel() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral_Player\Interaction\C_InteractionComponent.cpp:288]
ProjectCoral_Win64_Shipping!UC_InteractionComponent::SetInteractionFocus() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral_Player\Interaction\C_InteractionComponent.cpp:754]
ProjectCoral_Win64_Shipping!UC_InteractionComponent::UpdateCurrentFocus() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral_Player\Interaction\C_InteractionComponent.cpp:534]
ProjectCoral_Win64_Shipping!UC_InteractionComponent::TickComponent() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral_Player\Interaction\C_InteractionComponent.cpp:161]

#

ProjectCoral_Win64_Shipping!FActorComponentTickFunction::ExecuteTick() [d:\denny-ue4\engine\source\runtime\engine\private\components\actorcomponent.cpp:1014]
ProjectCoral_Win64_Shipping!TGraphTask<FTickFunctionTask>::ExecuteTask() [d:\denny-ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:886]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [d:\denny-ue4\engine\source\runtime\core\private\async\taskgraph.cpp:601]
ProjectCoral_Win64_Shipping!FTaskGraphImplementation::WaitUntilTasksComplete() [d:\denny-ue4\engine\source\runtime\core\private\async\taskgraph.cpp:1533]
ProjectCoral_Win64_Shipping!FTickTaskSequencer::ReleaseTickGroup() [d:\denny-ue4\engine\source\runtime\engine\private\ticktaskmanager.cpp:564]
ProjectCoral_Win64_Shipping!FTickTaskManager::RunTickGroup() [d:\denny-ue4\engine\source\runtime\engine\private\ticktaskmanager.cpp:1585]
ProjectCoral_Win64_Shipping!UWorld::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\leveltick.cpp:1494]
ProjectCoral_Win64_Shipping!UGameEngine::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\gameengine.cpp:1823]
ProjectCoral_Win64_Shipping!FEngineLoop::Tick() [d:\denny-ue4\engine\source\runtime\launch\private\launchengineloop.cpp:4923]
ProjectCoral_Win64_Shipping!GuardedMain() [d:\denny-ue4\engine\source\runtime\launch\private\launch.cpp:178]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

cold ridge Jul 26, 2023, 8:45 AM

#

woah thank you so much! can you please send me your save file too? 😄

dull ivy Jul 26, 2023, 8:47 AM

#

I tried to figure out how to grab it by looking at the beta bugs pinned post but I don't understand. Can you help me figure out how to send it to you?

cold ridge Jul 26, 2023, 8:51 AM

#

Absolutely!

So first you can open your folder/windows explorer, under "This PC" on the left, there should be "windows C:" or just "C:", click there until you see a bunch of folders

#

then, you need to click (open or go into) the folders consecutively, following this order:

Users
your PC name/username
AppData (sometimes, this are hidden, so you can unhide them first)
Local
ProjectCoral
Saved
SaveGames
Beta

#

so basically go folder diving by following that order, and the beta save file should be in the 8th folder 😄 you can drag it here and it will be sent here! 😄

dull ivy Jul 26, 2023, 8:57 AM

#

Got it! Thank you so much. I was definitely looking in the wrong folder 😂

📎 DailySave_0.sav

cold ridge Jul 26, 2023, 9:13 AM

#

dull ivy Got it! Thank you so much. I was definitely looking in the wrong folder 😂

Yas! thank you so much 😄

dull ivy Jul 26, 2023, 9:14 AM

#

No problem! May be a dumb question, but am I okay to still play while you check this out or do you need some time with it first?

cold ridge Jul 26, 2023, 9:21 AM

#

dull ivy No problem! May be a dumb question, but am I okay to still play while you check ...

yes its okay to keep on playing! what we do with the file you sent will not affect the saves in your computer 😄

dull ivy Jul 27, 2023, 3:37 AM

#

cold ridge yes its okay to keep on playing! what we do with the file you sent will not affe...

Hey! I wanted to let you know that I just had the same crash while I was redecorating my house in pamphlet mode and my mouse moved over that same corner of the wall. I'll send the crash report for that as well 🙂

#

LoginId:9f81b04145954bc4004ba28da53a55d8
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008

ProjectCoral_Win64_Shipping!AC_PlacedManager::GetDecorObject() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\HismcManager\Placed\C_PlacedManager.cpp:975]
ProjectCoral_Win64_Shipping!AC_InteriorGridSystem::GetDecorObject() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\Interior\C_InteriorGridSystem.cpp:793]
ProjectCoral_Win64_Shipping!AC_GrabberActor::SetHoveredTile() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\DecorMode\C_GrabberActor.cpp:81]
ProjectCoral_Win64_Shipping!AC_DecorModePawn::Tick() [E:\bb39d014adb72997\ue4\ProjectCoral\Source\ProjectCoral\DecorMode\C_DecorModePawn.cpp:169]
ProjectCoral_Win64_Shipping!AActor::TickActor() [d:\denny-ue4\engine\source\runtime\engine\private\actor.cpp:1092]
ProjectCoral_Win64_Shipping!FActorTickFunction::ExecuteTick() [d:\denny-ue4\engine\source\runtime\engine\private\actor.cpp:175]
ProjectCoral_Win64_Shipping!TGraphTask<FTickFunctionTask>::ExecuteTask() [d:\denny-ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:886]

#Crash after house upgrade