#Museum crash

1 messages · Page 1 of 1 (latest)

static topaz
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After the museum upgrade, I can’t seem to enter the museum without it crashing. I’ve tried entering it 4 times and the last 3 have crashed.
V0.5-69378

merry spoke
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Hi @static topaz!

Based on the crash log you received, there seems to be a compatibility problem with your device's graphics card. you can try updating your graphic card before you run the game.

Sometimes, lowering the game graphic setting may work to improve your performance too!

When you were using dedicated graphics before and the problem occurs now, it's because we need more power with every update.

We will have optimization near the full release later, but we can't promise that the minimum requirements will be like the beginning. We are currently running minimum requirement tests, we will announce the results when we have them! 😄

static topaz
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Thank you! I wasn’t sure what the error code meant 😊