Black screen after museum upgrade cut scene with scott

[jade gorge]

After the cut scene for Scott's pickstarter quest, the new museum opening, is over the whole screen is black and I basically can not do anything. Anyone experience this and had it solved?

[wise crown]

Hi @jade gorge! did your game experienced a crash/close by itself and give you a crash code? 😄

If it doesn't, this seems to be for https://discord.com/channels/623097219628662784/1105382785826443264 in case you find similar cases in the future 😄

Does this problem keeps happening in your game? can you tell me more about when the bug is happening, which part of the cutscene were you able to see and when did it start showing black screen?

can you tell me your CPU/GPU details too? 😄

[fair sun]

I hope this gets fixed Because I’m tied up for completion notice and was so mad lol but I love the game

[meager chasm]

Hi. May I ask which platform you’re currently playing (Steam PC/Deck, Xbox PC/S/X, PlayStation 5)?

[fair sun]

Xbox S

[meager chasm]

Hi. We apologize for the inconvenience and thank you for the report 🙇‍♀️
The museum crash issue will be addressed in the next release. Please check out the new hotfix for other updates and improvements: ⁠⁠⁠#📋coral-changelist message⁠⁠. Thank you