#Hi all; Thank you SO much for this Wonderful game!

1 messages · Page 1 of 1 (latest)

muted maple
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I have however had a couple crashes, a this one might be more of a freeze up by your knowledgeable minds. Just as I entered the cavern it went black as usual, but this time stayed there. I could still hear the music but the was no reaction, so eventually I had to open up my task master and stop it; any help you could offer would be awesome! I appreciate how hard you must be working so I hate to bother you, but I hope this will be a one time thing, all the best!!!!! BIG FAN!!

azure scroll
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Hi! did your game crashed afterwards or does it only stuck on the black screen? can you tell me which platform you're playing on and your CPU specification? thank you in advance! 😄

muted maple
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Hi Ardian; Thanks for the reply!! Here's all my info: I'm playing through Steam; Windows 11, 11 Gen Intel(R) Core(TM) i7-11700K@GHz NVDIA GeForce RTX 3070 Legion T7-34IMZ5 Lenovo Desktop Version:10.2305.166.0 Early Access V0.4-66637

azure scroll
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Hi! did your game crashed afterwards or does it only stuck on the black screen?

muted maple
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Hi, just the black screen.

azure scroll
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Hi ! Do you happen to have any recorded video of the problem above?

muted maple
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Oh, no i do not have.

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Hi; No I do not have one.

sterile root
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Hi @muted maple! does the blackscreen still happens if you enter the cavern? to clarify a bit, does this happens upon entering the mine entrance (where you will be able to see statues of the giant), or does it happen upon entering 1 of the 4 mines (earth, water, wind, fire mine)?

how long did you wait on the black screen until you decided to force close it?

muted maple
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Hi Eriska; It happened only the one time, I have had a few crashes since while "going to bed" etc, that left me with an error screen that I'll hope to give you details for. I waited for a couple minutes then closed it. The rest of the actual crashes were completely down to the error window. Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008

0x00007ff643aa3e2b ProjectCoral-Win64-Shipping.exe!AC_DebrisManager::RemoveEntry() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\HismcManager\Debris\C_DebrisManager.cpp:287]
0x00007ff643a6bdc7 ProjectCoral-Win64-Shipping.exe!AC_GridTileSystemBase::RemoveTileObject() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\Grid\C_GridTileSystemBase.cpp:2515]
0x00007ff643a733e0 ProjectCoral-Win64-Shipping.exe!AC_WorldTileSystem::UpdateObjects() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\Grid\C_WorldTileSystem.cpp:546]
0x00007ff6444b2439 ProjectCoral-Win64-Shipping.exe!UFunction::Invoke() [d:\denny-ue4\engine\source\runtime\coreuobject\private\uobject\class.cpp:5680]
0x00007ff644614415 ProjectCoral-Win64-Shipping.exe!UObject::ProcessEvent() [d:\denny-ue4\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:2018]
0x00007ff645a66c7b ProjectCoral-Win64-Shipping.exe!AActor::ProcessEvent() [d:\denny-ue4\engine\source\runtime\engine\private\actor.cpp:866]
0x00007ff64301c01e ProjectCoral-Win64-Shipping.exe!TMulticastScriptDelegate<FWeakObjectPtr>::ProcessMulticastDelegate<UObject>() [D:\UnrealEngine\Engine\Source\Runtime\Core\Public\UObject\ScriptDelegates.h:488]
0x00007ff6460abee0 ProjectCoral-Win64-Shipping.exe!FTimerManager::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\timermanager.cpp:878]
0x00007ff645da466f ProjectCoral-Win64-Shipping.exe!UWorld::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\leveltick.cpp:1563]
0x00007ff645cbd7ad ProjectCoral-Win64-Shipping.exe!UGameEngine::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\gameengine.cpp:1823]
0x00007ff643002e71 ProjectCoral-Win64-Shipping.exe!FEngineLoop::Tick() [d:\denny-ue4\engine\source\runtime\launch\private\launchengineloop.cpp:4923]
0x00007ff64300981f ProjectCoral-Win64-Shipping.exe!GuardedMain() [d:\denny-ue4\engine\source\runtime\launch\private\launch.cpp:178]
0x00007ff64300989a ProjectCoral-Win64-Shipping.exe!GuardedMainWrapper() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:137]
0x00007ff64300afe4 ProjectCoral-Win64-Shipping.exe!LaunchWindowsStartup() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:273]
0x00007ff643013c24 ProjectCoral-Win64-Shipping.exe!WinMain() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:320]
0x00007ff646bdcdbe ProjectCoral-Win64-Shipping.exe!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
0x00007ffd5f3026ad KERNEL32.DLL!UnknownFunction []
0x00007ffd6092aa68 ntdll.dll!UnknownFunction []

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Sorry Eriska for the long message and for not quite finishing it I'm still a bit new to this. But the info after the words error window, Was copied from the actual error window when the last three or four crashes happened. I hope it helps you and is actually the information you need.

sterile root
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Oh no worries about the long message! And yes this is exactly the information we need! thank you so SO much 😄

so for the black screen freeze, I think we will need more step-by-step information to be able to reproduce it. I'm glad to hear it doesnt happen again, but if you notice it started acting up, please let me know and tell me what do you remember that triggers the bug! 😄

for the crash log you received, we are currently still working to fix it for everyone! I will add your information to the report, hopefully we will be able to fix this asap! 😄

muted maple
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Oh Great!!!! I'm so glad I did do something helpful...not too worried about it you guys have so much to do. It's a really wonderful game all round, am looking forward to seeing how it fills out over time! Thank you so much!