#Game crashes when trying to launch

1 messages · Page 1 of 1 (latest)

blazing dock
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I am opening the game and it will load the first screen and then immediately crashes. I have updated it as well

blazing dock
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LoginId:414b126446f28d1cdd474b92ea99eb75
EpicAccountId:b5ddf206da4d4a52a3c5fc730c6f25a7

LowLevelFatalError [File:Unknown] [Line: 258] Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed at E:/26487790b98a1f29/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116 with error E_INVALIDARG

ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHICreateUnorderedAccessView() [e:\26487790b98a1f29\engine\source\runtime\windows\d3d11rhi\private\d3d11uav.cpp:118]
ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHICreateUnorderedAccessView_RenderThread() [e:\26487790b98a1f29\engine\source\runtime\windows\d3d11rhi\private\d3d11uav.cpp:126]
ProjectCoral_Win64_Shipping!FTextureRenderTarget2DResource::InitDynamicRHI() [e:\26487790b98a1f29\engine\source\runtime\engine\private\texturerendertarget2d.cpp:531]
ProjectCoral_Win64_Shipping!FRenderResource::InitResource() [e:\26487790b98a1f29\engine\source\runtime\rendercore\private\renderresource.cpp:112]
ProjectCoral_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<BeginInitResource'::2'::InitCommandName,<lambda_00a924f392ed3b0cb3c33ccca205d49f> > >::ExecuteTask() [e:\26487790b98a1f29\engine\source\runtime\core\public\async\taskgraphinterfaces.h:901]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [e:\26487790b98a1f29\engine\source\runtime\core\private\async\taskgraph.cpp:601]
ProjectCoral_Win64_Shipping!RenderingThreadMain() [e:\26487790b98a1f29\engine\source\runtime\rendercore\private\renderingthread.cpp:373]
ProjectCoral_Win64_Shipping!FRenderingThread::Run() [e:\26487790b98a1f29\engine\source\runtime\rendercore\private\renderingthread.cpp:509]
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run() [e:\26487790b98a1f29\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:86]

acoustic latch
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Hello @blazing dock! can you please send me your CPU and GPU specifications? thank you 😄

blazing dock
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GPU - Intel(R) HD Graphics 4000

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@acoustic latch 🙂 I think those are them

acoustic latch
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Thank you so much for the infos! It seems that there is a problem with your device's graphics card. you can try updating your graphic card before you run the game.

When you were using dedicated graphics before and the problem occurs now, it's because we need more power with every update. We will have optimization near the full release later, but we can't promise that the minimum requirements will be like the beginning. We are currently running minimum requirement tests, we will announce the results when we have them! 😄

blazing dock
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Thank you so much!

blazing dock
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@acoustic latch Do you know what the recommended specs for graphics cards are for Coral Island?

acoustic latch
# blazing dock <@401760421419286528> Do you know what the recommended specs for graphics cards ...

Hi! For the GPU informations, Coral Island doesn't support Integrated Graphic cards and needs Dedicated Graphic cards to play.
You can check the minimum requirement here https://www.stairwaygames.com/post/early-access-faq-roadmap.

If you're still above the requirement, please check if you're using Razor Cortex, as Coral Island is clashing with it. Please turn it off before playing Coral Island.
And if you're using AMD, AMD Adrenaline launches SteamVR every time Coral Island plays, which causes memory spikes and crashes.

We are still trying to fix this. So please stay tuned! 😄