Mid Forest Hardwood crash | Stairway Games | Page 1

neat mist May 22, 2023, 7:22 AM

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Hello! 1 our 3 times I try to harvest the hardwood from the mid forest logs the game crashes. It doesn't matter what time of the day it is. When I go to the mid forest, there are sometimes 2 hardwood logs, it happens with both logs. I recently bought my computer so here are the details, I am not very tech oriented so my apologies if I sent some unnecessary information:

Processor‎: 3.7 GHz core_i5RAM‎8 GB DDR4

Memory Speed‎: 3200 MHz

Hard Drive‎: 1 TB SSD

Graphics Coprocessor‎: 3060 Ti

Chipset Brand‎: NVIDIA

Card Description‎: Dedicated

Graphics Car: Ram Size‎ 8 GB

Wireless Type‎: 802.11ac

Number of USB 2.0 Ports‎: 1

Number of USB 3.0 Ports‎: 1

Brand‎: Skytech Gaming

Series‎: Azure

Item model number‎: ST-AZURE-0405-B-AM

Hardware Platform‎: PC

Operating System‎: Windows 11 Home 64-bit

Item Weight‎: 33.3 pounds

Package Dimensions‎: 23.4 x 22.7 x 12.4 inches

Color‎: Black

Processor Brand‎: Intel

Number of Processors‎: 10

Computer Memory Type‎: DDR4 SDRAM

Hard Drive Interface‎: Solid State

Hard Drive Rotational Speed‎: 7200 RPM

rocky zinc May 22, 2023, 8:34 AM

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Hi @neat mist! do you have any picture/video of the place where the crash occured? do you receive any crash report after that?

neat mist May 23, 2023, 1:51 AM

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This is one of the logs that crashes the game when harvesting. I opened the game to play and it crashed on my first try today. I do receive crash reports every time. I filled it out this time, the previous times I send the reports as well.

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I tried it again and it crashed on my 2nd try.

rocky zinc May 23, 2023, 2:31 AM

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neat mist This is one of the logs that crashes the game when harvesting. I opened the game...

Did you took any screenshot of the crash report window before? If you can send the screenshot or copy-pasted the crash report here, we can immediately check it with the team too 😄

rocky zinc May 23, 2023, 2:32 AM

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neat mist I tried it again and it crashed on my 2nd try.

Thank you so much for the recording!

neat mist May 23, 2023, 3:02 AM

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LoginId:2bd05fd54619f14c6bf336a7f18e7300
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008

ProjectCoral_Win64_Shipping!AC_DebrisManager::GetOccupiedTiles() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\HismcManager\Debris\C_DebrisManager.cpp:371]
ProjectCoral_Win64_Shipping!AC_GridTileSystemBase::GetChitArea() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\Grid\C_GridTileSystemBase.cpp:2198]
ProjectCoral_Win64_Shipping!AC_TileActor::GetChitObjectArea() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral\TileSystem\C_TileActor.cpp:321]
ProjectCoral_Win64_Shipping!UC_TileHighlightComponent::DrawTileHighlight() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral_Player\Components\Highlight\C_TileHighlightComponent.cpp:328]

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ProjectCoral_Win64_Shipping!UC_TileHighlightComponent::RefreshVectorTileHightlight() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral_Player\Components\Highlight\C_TileHighlightComponent.cpp:228]
ProjectCoral_Win64_Shipping!UC_TileHighlightComponent::TickComponent() [E:\5cee532557e86d4\ue4\ProjectCoral\Source\ProjectCoral_Player\Components\Highlight\C_TileHighlightComponent.cpp:134]
ProjectCoral_Win64_Shipping!FActorComponentTickFunction::ExecuteTick() [d:\denny-ue4\engine\source\runtime\engine\private\components\actorcomponent.cpp:1014]
ProjectCoral_Win64_Shipping!TGraphTask<FTickFunctionTask>::ExecuteTask() [d:\denny-ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:886]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilIdle() [d:\denny-ue4\engine\source\runtime\core\private\async\taskgraph.cpp:612]
ProjectCoral_Win64_Shipping!FTickTaskSequencer::ReleaseTickGroup() [d:\denny-ue4\engine\source\runtime\engine\private\ticktaskmanager.cpp:580]
ProjectCoral_Win64_Shipping!FTickTaskManager::RunTickGroup() [d:\denny-ue4\engine\source\runtime\engine\private\ticktaskmanager.cpp:1585]
ProjectCoral_Win64_Shipping!UWorld::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\leveltick.cpp:1509]
ProjectCoral_Win64_Shipping!UGameEngine::Tick() [d:\denny-ue4\engine\source\runtime\engine\private\gameengine.cpp:1823]
ProjectCoral_Win64_Shipping!FEngineLoop::Tick() [d:\denny-ue4\engine\source\runtime\launch\private\launchengineloop.cpp:4923]

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ProjectCoral_Win64_Shipping!GuardedMain() [d:\denny-ue4\engine\source\runtime\launch\private\launch.cpp:178]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [d:\denny-ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

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goatlove2 Thank you so much. I hope this helps! I just tried it again to get a screen shot and it crashed it.

rocky zinc May 23, 2023, 3:10 AM

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Thank you! this is super helpful to us! 😄

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one last thing can you send me your save files too? was meant to ask for this earlier but i forgot to type it :')) sorry about that

neat mist May 23, 2023, 4:41 AM

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Thank you so much for being so helpful. I am trying to find the file but I cannot find it. I tried following the instructions on the guide but like I said, I am technologically impaired lol

novel turret May 23, 2023, 4:54 AM

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neat mist Thank you so much for being so helpful. I am trying to find the file but I canno...

Here's the (hopefully) simpler steps

Windows button + E or Open File Explorer
On the address bar of the File Explorer window, type in %APPDATA% then hit Enter
The address bar should change to something like this "Foldername > AppData > Roaming
Select the word "AppData" from the folder address bar
Double click folder named "Local"
Double click folder named "ProjectCoral"
Double click folder named "Saved"
Double click folder named "SavedGames"
Click and drag a file called DailySave_0.sav into this discord chat

rocky zinc May 23, 2023, 4:57 AM

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neat mist Thank you so much for being so helpful. I am trying to find the file but I canno...

No worries, that's why I'm here to help everyone! 😄
The steps Chichiru posted works too! Or you can try to paste this file path on your file explorer: C:\Users<username>\AppData\Local\ProjectCoral\Saved\SaveGames

then change the <username> with your PC username 😄

the other way I do it is to manually search .sav on the file explorer and wait until the coral island folder to appear 😄

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your save file should be the one with the name Dailysave with .sav extension 😄

neat mist May 23, 2023, 7:17 AM

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Okay, I think I got it. This is the file. I have played since then and have avoided the mid forest hardwood...so I hope this still helps? 🙂

📎 DailySave_0.sav

rocky zinc May 23, 2023, 7:19 AM

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neat mist Okay, I think I got it. This is the file. I have played since then and have avoi...

Yay thank you so much! We will try to check this first, hopefully we'll be able to solve the problem soon! thank you so much for your reports and informations!

neat mist May 23, 2023, 7:21 AM

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Eriska, thank you so much. 🙂

#Mid Forest Hardwood crash