#Steam Key

1 messages · Page 1 of 1 (latest)

tall sable
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im missing my steam key, i didnt get any messages around oct 8 only 2 days ago but only about trailer, i dont know who to contact and where to type

celest scroll
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Hello, have you checked your backerkit account for your key?

tall sable
celest scroll
tall sable
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Okay, i got one issue, i changed my email to my own but back then i bought it on my ex partners email and now even tho kickstarter is on mine backerkit is apparently not? i really do not want to message my ex partner, since it was a very bad relationship, can i somehow work around it and prove that i paid for it etc.?

celest scroll
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Hmm... Can you email support about this and explain the situation? The email is support@stairwaygames.com

It may take them a bit to answer as there is a large influx of emails

tall sable
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okay thank you very much! :)

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i will do that#

celest scroll
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No problem! I hope the issue will be sorted soon ^^