#Steam won't launch the game.
1 messages · Page 1 of 1 (latest)
You may need to try uninstall and reinstall. I know this has worked for some.
Let me know if this works
Did it a 2nd time, just to be sure, and still nothin'
I'm having the same problem
Sorry it's happening to you too! Glad I'm not alone but it sucks! I haven't found a fix yet either.
Mind sharing your pc spec? Also did you have the 'Coral Island Alpha'?
Not op but I'm also having the issue. I played some of the alpha but not much and haven't had it installed in awhile. When I did it worked fine from what I could tell. My pc specs are:
OS: Windows 10 home 64bit
Processor: Intel Core i7-8700
Memory: 16gb ram
Graphics: Nvidia GeForce GTX 1080
Are you able to post yours as well when you get a free moment?
I did have the Alpha and it worked fine. My PC specs are:
OS: Windows 10 Home 64bit
Processor: Intel Core i7-7700k
Memory: 32gb ram
Graphics: Nvidia GeForce GTX 1660TI
I also uninstalled the Alpha to see if that was conflicting somewhere for some reason and that didn't help either.
I've been uninstalling and reinstalling. Tried different hard drives even because crazier things have happened but still don't have any luck getting it to open.
You may need to reach out to steam support. This seems to be an issue on that end. I know you haven’t received this error message but maybe try all the steps in this article to see if they may work.
Trying those now.
Did all of those things and still nothin'.
Okay then the last thing is to contact steam directly. There has to be something not working properly with steam.
Alright. Thank you for trying. I have submitted a message to Steam support. They sure don't make that easy, lol.
how did you contact them? and have they said anything?
I had to dig through their support articles until I found a button that let me submit something to them. I haven't heard anything back yet.
I did find out that one of my stream teammates is having the issue as well. I'm hoping I hear something from them soon. 😭
Thank you ❤️ I will update you as well if I get any information. It does suck, I was so excited to check it out and stream it before launch.
So Steam responded with some basic troubleshooting for my PC. All of which has been done already and hasn't fixed anything. They said that if none of the things on the list work to reach out to Coral Island's official support team. This was the article they sent me: https://help.steampowered.com/en/faqs/view/5814-D9A3-BE42-62DF
@lethal flame Pinging for the update from Steam. I'm going to reach out to Coral Island's support email as well.
Because that's pretty much all they told me to do. 😭
That's unfortunate, but honestly kinda what I expected 😭
I am so sorry this is happening to you all. Really wish there was something further I could do.☹️
Looks like the update this morning for the game fixed whatever issue was going on. Bummed I couldn't stream it early but happy that it's fixed!
oh yay! Glad it’s working for you now!
Me too! Thank you for all the help trying to get it fixed the last couple days, appreciate y'all
my game is still broken
Oh no!
The other suggestion I got from Coral Island support was to disable any antivirus and see if that helps. @lethal flame
I am having the same problem. Reinstalled, verified on Latest Windows 10 with most updated graphic card driver for Geforce RTX 2060 Super, turned off AV and still same problem.
Ok Elle dm me and said to start the game and let is run in the background for 30 to 45 mins. Then the game will launch, this will be followed by a black screen for 15 mins. I am now in the black screen stage.
Ok. after 15 mins of black screen, I am in the menu!
Hi Valya, can you open Task Manager to see whether your hard disk process is full for this when this happened?
Bought and downloaded the game today, made it through Character creation, then stuck in endless loading 😭 please help, I really wanna play this game
Also at zero percentage. Leave it running like that for 20 to 40 mins and eventually it will load into the game and then a black screen for 10 to 15 mins before finally loading into the main menu.
Can you share your spec please?
Windows 10 update to latest
Geforce RTX 2060 Super with Latested Driver
AMD Ryzen 5 3600
15 Gig of Ram
16 rather
something fixed it for me. I'm thinking it was one of the updates to the game or a windows update, but I am able to play now
