#Upgraded to Team Plan but Logs and other features say start trial?

4 messages · Page 1 of 1 (latest)

limber musk
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Any idea why these features are showing as "start trial"?

astral raven
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Sentry has free & paid plans, pay-as-you-go options, free trials, and product trials.

Product trials are a way for users on a paid plan (e.g no longer part of a full Sentry trial) to test out a product with unlimited events.

The idea is you're already a customer, but may not be sure about specific products. A product plan should give you the chance to send as much data to Sentry as possible to get an honest assessment vs. a capped amount. You trigger these trials from your account settings, which is what you're seeing.

https://docs.sentry.io/pricing/#product-trials

limber musk
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Thanks @astral raven - does this mean I have none of these capabilities that show Start Trial as a teams plan user

astral raven
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No, you have access to these in your plan. See the table on this pricing page https://sentry.io/pricing. The product trial would just give you a chance to try things out without the plan limits. For example if you had a ton of spans you wanted to collect, etc the trial would let you push the limits before committing to a higher plan or expanded pay as you go option.