#cannot claim summer festival purchase
35 messages · Page 1 of 1 (latest)
reported!
that last time it happened to me like this the scambisoft support team did nothing about it

they always lock up this part of the event right after the mini games event duration is ended
i have complain about this last time because it actually make people losing money over their stupid coding for this event
good luck on your case
Oh really...
if you want to see their reply back then i can make some screenshot from the emails
I am gonna be a black consumer
Have you received your rewards yet?
the last time they paid out compensation it was the wheel that increase the meter of the event
which you cant even use it because the event is already locked up

@sly bluff here you go
and this was the end of it
they never replied back anymore
Oh have been busy! Just check it thank you! It works
BTW, feel sorry @rigid marlin
good for you
at least it seem like they actually care about us now


Got the same thing on my alt, the event was supposed to end 5:00 but at 23:00 the day before I was not able to do anything .. had over 10k currency and over 8k diamonds worth of balls that I could not trade. Am still waiting for support reaction
Previously the event had a problem with the event ending time.
However, after receiving the report, it was reopened as scheduled.
Now the event has ended.
I'll probably write the same here, maybe it will increase the chance that they will notice. Nothing was renewed, I checked. It doesn't matter whether it ended or not, people lost a lot of precious diamonds, and this can't be ignored!
<@&617303354816856085> continue to ignore
that is the best job they are doing it for years now

Honestly, the event is over and nothing can be done.
can return the diamonds or hand over specific lots
that is impossible
it is basically asking the robber return your money