Your version is not supported.

[royal shale]

Everything are setup properly but it just doesnt let me in.

https://dump.geysermc.org/KaxHZJ7jJ4rokPKQDxSDcopANRGKPx3M

[manic cape]

<:geyser:723981877773598771> Geyser Standalone

Possible problems:

• enable-proxy-protocol should ONLY be enabled if you run a reverse UDP proxy in front of Geyser.
• use-proxy-protocol should ONLY be enabled if either of these apply:
      1. Your server supports PROXY protocol (this has nothing to do with if you're using BungeeCord or Velocity).
      2. You have the exact same option enabled in your BungeeCord/Velocity config (it is off by default).

Git info

Latest: Yes
Commit: d56cc11
Branch: master

Platform

Standalone

Listen address

***:19132

Remote address

127.0.0.1:25565 (internal IP)

Auth type

FLOODGATE

Server version

Unknown

Autoconfigured remote?

Yes

Sep 13, 2025, 2:43 PM

Pinging server play.cloudhaven.gg

Java (25565)

MOTD:

    CLOUDHAVEN [1.21.4+] | 20% LAUNCH SALE
  ᴏɴᴇʙʟᴏᴄᴋ ʀᴇʟᴇᴀsᴇᴅ → discord.gg/cloudhaven 

Players: 21/22
Version: Velocity 1.7.2-1.21.8 (4)

Bedrock (19132)

MOTD:

CLOUDHAVEN [1.21.4+] | 20% LAUNCH SALE
ᴏɴᴇʙʟᴏᴄᴋ ʀᴇʟᴇᴀsᴇᴅ → discord.gg/cloudhaven

Players: 21/22
Version: 1.21.101 (827)

[royal shale]

• Standalone > Velocity Proxy
• I use GeyserUtils and Geyser ModelEngine

[manic cape]

Found errors in the image!

Unable to connect to world

This means that the Bedrock client cannot find the server specified.
If you have not already, follow our setup instructions. Then, check the server console for any errors.
To verify Bedrock clients can connect, you can try running the geyser connectiontest <ip> <port> command with your server IP and Geyser port.

Additionally, there are various fixes for this on our wiki, please see here.

[royal shale]

Dedicated Server and using Tmux.

All steps has been done especially the port forwarding part

[steep dove]

I have no clue why you have enable-proxy-protocol and use-proxy-protocol enabled. There’s no point unless you’re running a reverse udp proxy.

And yes velocity is not a reverse udp proxy.

[royal shale]

It was my system admin who set that up. I think its because of tcp shield? I am unsure

Should I just disable it?

[steep dove]

Do you have the premium TCPShield or no?

[royal shale]

The $100/mo plan for bedrock support? Yes

[steep dove]

You did this?

https://docs.tcpshield.com/premium-features/geyser

[royal shale]

Yes

[steep dove]

!!domain

[steep dove]

This is like my only guess if it’s pingable.

[royal shale]

Thank you. Will check this out with my admin

[steep dove]

Are you self hosting this?

[royal shale]

Dedi server

No

[royal shale]

This is what I get from my admin

[royal shale]

any thoughts? @steep dove

[steep dove]

!!ping

[steep dove]

Make sure your domain isn’t using a SRV DNS record.

!!domain

[manic cape]

Post is tagged with Answered

[steep dove]

If the issue still occurs after u did the domain stuff, feel free to reply here and wait for me or someone else to reply.

[royal shale]

Weird. It works for other but not for me. You know whats causing this?

[royal shale]

Apparently its just my client that doesnt work

other people can join

[tacit patrol]

you're probably using the wrong port, this happened to me and using the correct port fixed it

[steep dove]

Are you perhaps using Minecraft: Bedrock for Windows 10? Is the server hosted on the same computer as the bedrock client your joining on?

If you qualify for the above questions, you'll probably need this fix.

!!loopback

[steep dove]

Also, make sure your using the right ip address and bedrock port.