Bedrock players can’t join

[versed mesa]

Hi there,

I'm experiencing a sudden issue where Bedrock players can no longer join my Minecraft server (no connection to world). I haven't made any changes to the settings recently, but I did update GeyserMC not long ago. Could this update be related to the problem? Any advice or solutions would be greatly appreciated!

Server version: 1.20.4

Thank you!

[calm forge]

Using Java 1.20.5?

[versed mesa]

No, 1.20.4

[calm forge]

When did you last update? You should always get the latest release

[versed mesa]

Yesterday evening

[calm forge]

What exactly is the error

[versed mesa]

„Unable to connect to world“

[silk raven]

Found errors in the log!

See below for details and possible fixes

Unable to connect to world

This means that the Bedrock client cannot find the server specified.
If you have not already, follow our setup instructions. Then, check the server console for any errors.
To verify Bedrock clients can connect, you can try running the geyser connectiontest <ip>:<port> command with your server IP and Geyser port.

Additionally, there are various fixes for this on our wiki, please see here.

[calm forge]

What does it say in your server log when someone tries to join?

[versed mesa]

No error message

Java players can join

[calm forge]

Check your server console when a bedrock player tries to join, it should say something

[versed mesa]

And connection test says that everything should be working

[versed mesa]

No error message

[silk raven]

Level Up!

You leveled up to level 2!

[versed mesa]

No message at all :/

[calm forge]

How many people on bedrock have tried to join?

[versed mesa]

About 5

[calm forge]

Did you follow the guide properly on how to setup Gyser?

[versed mesa]

Yes, it worked until some days ago

[frosty aurora]

I’m also having the same exact issue. It’s been working for months and then suddenly none of my bedrock players can join

I updated the plugin like yesterday also 👍

[abstract marsh]

is it the server or the bedrock together app its self? we have had players joining using MC connector which seemed to be the only way they could join due to the minecraft update.

[frosty aurora]

It’s just bedrock itself! I can try to use mc connector instead 👍

[pallid ingot]

Are you self-hosting, or using a server hosting provider?
(same question for @frosty aurora )

[frosty aurora]

I’m using a server host provider

[pallid ingot]

Which one?

OVH, perchance?

[versed mesa]

Server host

[pallid ingot]

!!test what's the output you get when running the connectiontest command?

[silk raven]

To check whether Bedrock players can connect or if port forwarding for Geyser is working, run the following command in your Minecraft server console:

geyser connectiontest <ip>:<port>

For example, if your server is running on the IP 12.34.56.78 and port 19132, you would run geyser connectiontest 12.34.56.78:19132.

[frosty aurora]

i use wepwawet hosting! ill do the command rq 🫡

this is what i get D:

[pallid ingot]

mind DM'ing me the server ip? Would like to test one thing :)

[frosty aurora]

sure :D

[silk raven]

Level Up!

You leveled up to level 1!

[sage shadow]

Is there something specifically up with OVH or is this in relation to the protocol / firewall defaults?

[pallid ingot]

Copying from a different thread:

Essentially - the networking lib we're using in Geyser was updated recently to support an additional security layer (to prevent ip spoofing) - that however seems to be conflicting with OVH's (a major server hosting provider) "game" firewall when it's set to "minecraft: pocket edition".
We're currently trying to resolve the issue with OVH directly, but for now, there are workarounds:

1. You could either change the GAME firewall from "Minecraft: Pocket Edition" to "Other"
2. Or: you can set a java startup flag to disable that security layer (for now) by adding -DGeyser.RakSendCookie=false to those