#can’t login in

28 messages · Page 1 of 1 (latest)

modern pier
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My game has been on Maintenance for 4 hours now, is this normal?

quaint gate
# modern pier My game has been on Maintenance for 4 hours now, is this normal?

The servers are up. Please try repairing your client (the tool icon second up from the bottom on your screenshot).

If that doesn't work, you may have to try to reinstall the game. Make sure your account is bound first if your account is not bound, you will lose your character.

You can check if it's bound via the top button on the right on your screenshot.

modern pier
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I have repaired the server same thing

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I even reinstalled it

quaint gate
# modern pier I even reinstalled it

I'm sorry but I don't have any other troubleshooting advice. Usually a reinstall fixes this issue the handful of times it's come up.

Could you please direct message @glass locust regarding this? They'll be able to help you better than we can. Just click on their name I linked and message them.

Their business hours are in their Discord profile.

modern pier
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Is maintenance on now?

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If maybe it’s general maintenance

restive hare
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Scheduled to end <t:1689760819:F>

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Your local time*

fossil dawn
modern pier
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Okay

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@fossil dawn it worked I used a VPN

fossil dawn
modern pier
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Sorry to disturb, that mean I can only play this game with vpn

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Because I just turned it off, and now I can’t login

fossil dawn
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try logging in with the vpn then turning it off

modern pier
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Didn’t work

fossil dawn
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then I don't know of any other solution apart from changing your network to wifi or data or vpn

modern pier
fossil dawn
# modern pier

you may need to reach out to @glass locust via DM, they may have some additional troubleshooting steps

modern pier
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Okay

vital acorn
bright skiff
bright skiff
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if you prefer not using the app, use dns over tls. rethink dns supports it along with other popular ones.

boreal mantle
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If repair doesn't work go 'i' then clear cache and then clear data