#How Can I Get My Stream To Stop Skipping?

26 messages · Page 1 of 1 (latest)

light flower
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I have a Mac laptop with the following specs: Apple 2020 MacBook Air Laptop M1 Chip, 13" Retina Display, 8GB RAM, 256GB SSD Storage. My download Mbps is 446.19 and my upload Mbps is 24.59 for my internet.

I do a music live stream three times a week that consist of my webcam and a screen share of a document. I mostly just play music and speak after about 3 to 4 songs, so there's not much activity going on. I do have Spotify playing during the stream and that's where the audio comes from.

I only use Twitch Studio and for the most part, I don't have any problems. However, the stream has been skipping and buffering on the viewing end lately. On my end (from the studio) I don't have any problems. When I go to try to optimize settings, it says my bandwidth is good but may experience a choppy stream due to hardware and the internet.

During the streams, I close background apps as well as any other applications except for Spotify, Twitch Studio, Webcam, and Images. I have cleared my history and cache from my browser and have a mostly free hard drive. I also use a hardwired ethernet connection.

How can I get the stream to stop skipping from the viewing end?

Screenshot_2023-04-11_at_2.35.05_PM.png Screenshot_2023-04-11_at_2.34.48_PM.png
hollow orbit
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Buffering on viewer side isn’t a twitch studio issue. It’s whoever is watching. How do you know it’s buffering, are you watching your own stream?

half topaz
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Is it "choppy" audio?

light flower
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Yes I watch the stream on my phone but also multiple users during the stream have said this

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yes, choppy audio

half topaz
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Can you run this to find out the version of your ACE driver?
grep -A1 CFBundleVersion /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Info.plist

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open terminal and copy and paste that as 1 line

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The latest version is 11.9.3 which fixes some audio issues

light flower
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<key>CFBundleVersion</key>
<string>11.9.2</string>
saeg@Lewiss-MacBook-Air ~ %

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How do I update to the latest version?

half topaz
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and download one of their software. They are the company behind the ACE driver.

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until twitch studio updates the driver, another way is to use their software to update it.

light flower
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Ok thank you, I will try this

half topaz
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After updating it, feel free to uninstall or keep the software.

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Is your MacOS also updated?

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13.3.1 is the current version

light flower
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yes, I updated my mac yesterday

half topaz
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was the choppy audio stream before or after the macos update?

light flower
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before and after

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I tried a test and it was still doing it. But maybe it is the driver like you said

half topaz
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maybe after 13.3 ?

light flower
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I'm going to download the loopback and see what happens

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🤞🏿

half topaz
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MacOS 13.3 (March 27) and 13.3.1 (April 7)

light flower
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thank you, that worked. I no problems on the live today