No sound | Twitch Studio | Page 1

atomic harbor Mar 3, 2023, 6:03 PM

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Hello,
I've been streaming for a couple days now and I don't get any sound coming through at all. Even when I try to use the sound check function, it shows a blip so it must be registering, but no sound comes from my headphones. Sound works normally on games and websites after I close Studio though.
Any help would be appreciated!

obsidian creek Mar 3, 2023, 6:12 PM

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Please uninstall advanced audio mixer

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In settings, audio

atomic harbor Mar 3, 2023, 7:49 PM

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it isn't installed in the first place, is there anything else I could try?

obsidian creek Mar 3, 2023, 7:51 PM

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can you post a screenshot of your audio mixer (bottom left 3 line icon)

atomic harbor Mar 3, 2023, 7:51 PM

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do you think that installing advanced audio mixer will help?

obsidian creek Mar 3, 2023, 7:53 PM

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bluetooth?

atomic harbor Mar 3, 2023, 7:53 PM

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yup

obsidian creek Mar 3, 2023, 7:53 PM

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o oh... and you are using it for the mic as well

atomic harbor Mar 3, 2023, 7:53 PM

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yup

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the mic works

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the sound doesn't

obsidian creek Mar 3, 2023, 7:54 PM

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that means your audio will sound like crap

atomic harbor Mar 3, 2023, 7:54 PM

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is there a way to make it work though?

obsidian creek Mar 3, 2023, 7:55 PM

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can you try removing the speaker from the sources and adding it back?

atomic harbor Mar 3, 2023, 7:56 PM

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like disconnecting the bluetooth or changing the audio source?

obsidian creek Mar 3, 2023, 7:56 PM

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don't touch your headphones. just remove it in the audio mixer and add it back

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also when you add there are 2 of them. one is default speakers (your bt name). then another just with just the bt headphones

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try them both

atomic harbor Mar 3, 2023, 7:58 PM

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BT stereo is the only one that pops up for individual audio sources, AG audio pops up for microphone

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I tried changing the source to something else, but when I did it didn't even register that something was playing volume

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I changed it back after and it still plays no sound, but it shows that sound is playing

obsidian creek Mar 3, 2023, 8:00 PM

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what shows sound is playing?

atomic harbor Mar 3, 2023, 8:01 PM

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it looks like this

obsidian creek Mar 3, 2023, 8:02 PM

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okay looks good there

atomic harbor Mar 3, 2023, 8:04 PM

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the sound still doesn't play though

obsidian creek Mar 3, 2023, 8:16 PM

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play through what?

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you can't hear?

atomic harbor Mar 3, 2023, 8:17 PM

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yeah, I can't hear through the headphones

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the stream hears fine

obsidian creek Mar 3, 2023, 8:17 PM

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and if you quit the app you can hear?

atomic harbor Mar 3, 2023, 8:17 PM

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yup

obsidian creek Mar 3, 2023, 8:18 PM

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not sure why that's the case... and you said you didn't install advanced audio mixer?

atomic harbor Mar 3, 2023, 8:18 PM

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yup

obsidian creek Mar 3, 2023, 8:19 PM

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head over to settings, audio, and the install is at the top.. does it say install or uninstall?

atomic harbor Mar 3, 2023, 8:19 PM

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it says install

obsidian creek Mar 3, 2023, 8:20 PM

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are you using any particular audio software for the headphones? like special bt or audio driver,

atomic harbor Mar 3, 2023, 8:20 PM

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no, just whatever came with the computer

obsidian creek Mar 3, 2023, 8:21 PM

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what if you choose a different mic?

atomic harbor Mar 3, 2023, 8:21 PM

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there are no other options in the audio drop down

obsidian creek Mar 3, 2023, 8:22 PM

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do you have any wired headsets? (like the ones from the phone)

atomic harbor Mar 3, 2023, 8:24 PM

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none that work, no

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just tested my earbuds

obsidian creek Mar 3, 2023, 8:25 PM

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head over to windows sound settings, make sure you didn't mute twitch studio

atomic harbor Mar 3, 2023, 8:27 PM

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it says that its working

obsidian creek Mar 3, 2023, 8:27 PM

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on windows 10 mine is called "app volume and device preferences"

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TwitchStudioAgent 100%, both defaults

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atomic harbor Mar 3, 2023, 8:30 PM

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obsidian creek Mar 3, 2023, 8:31 PM

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ok

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ran out of clues...

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oh have you tried uninstall and reinstall twitch studio?

atomic harbor Mar 3, 2023, 8:35 PM

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it isn't letting me

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it says its in use but I shut it down through task manager

obsidian creek Mar 3, 2023, 8:37 PM

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reboot your pc

atomic harbor Mar 3, 2023, 8:47 PM

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alright, I got it uninstalled and downloaded again

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but now it won't recognize that the headphones exist at all as a microphone and the audio menu is blank

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it is playing audio while I have it open though

atomic harbor Mar 3, 2023, 9:05 PM

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okay, I got it to find it again but it is back to not playing audio while Twitch Studio is open

obsidian creek Mar 3, 2023, 9:07 PM

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alright. please submit a bug for it. please try a wired headset or a wireless but not BT.

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!bug

buoyant hedgeBOT Mar 3, 2023, 9:07 PM

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How to submit a bug report

If you're in the app, "Help" button is in the upper right, then choose "Report a Bug"
Alternatively, you can click the hamburger menu in the very upper left corner, then click Help > Report Bug
Please give us as much information as possible - describe in detail what is wrong and what you've already tried

forest lagoon Mar 3, 2023, 9:16 PM

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Try this

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Disable Handsfree Telephony and Remote Control
Go to Start, then search for Control Panel. “Control Panel' highlighted.
Select Hardware and Sound > Devices and Printers. ...
Right-click on your Bluetooth audio device name, then select Properties. ...
Go to the Services tab, and uncheck Handsfree Telephony and Remote Control.

atomic harbor Mar 3, 2023, 9:33 PM

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that makes it able to play sound, but now the microphone doesn't work anymore

forest lagoon Mar 3, 2023, 9:43 PM

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Thought that may be the case. I'd be looking at getting a proper headset. Any wired or wireless headset with a boom mic will likely sound better also.

atomic harbor Mar 3, 2023, 9:45 PM

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alright, thanks anyway

#No sound