Brand new PGR players join #📨・meta-help and their super-basic questions are often ignored, they're told to wait X months for X character, or they're met with outright hostility for expressing interest in any character/team that doesn't follow the established meta.
Meta advice is great, and is the correct place to start -- but it's often enforced as the only acceptable option to new players. This leaves a terrible first impression for the new batch of post-WuWa players, and is extremely bad for new player retention.
There should be a channel for general help that new players can start out in, and a different channel for meta discussion and leaderboard climbing.
This will allow new players to choose the type of feedback they can expect to receive.