#Unable to log in (The Netherlands server/ISP issues?)

1 messages · Page 1 of 1 (latest)

silver sparrow
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I keep getting a log in error and it seems like im not the only one. Hoyoverse games same thing, login errors. All the errors seem to be happening in The Netherlands at the moment, most of my friends are all from the Netherlands and they seem to be experiecing the same issues as me. PGR/Genshin/Starrail all these games give us log in errors. I also see posts popping up on twitter with people experiencing the same login errors all from The Netherlands. Might be worth checking out, maybe an ISP/Server host thing?

Edit: Seems to be happning for all kinds of games, not just PGR/Hoyoverse

Edit 2: Also, people have tested VPN/Mobile networks and those work, so probably ISP then?

The issues starting happening around 11:30pm (Dutch local time) (26th of september going into 27th)

My devices: Lenovo thinkpad 3, Poco X3 pro, and my Desktop PC. All tested, all the same issue.

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Here are some posts containing other from NL having issues with logging into games, also my own PGR reddit post that has a reply from someone with the same issue:

PGR: https://www.reddit.com/r/PunishingGrayRaven/comments/16tb6g7/login_error/

Starrail: https://www.reddit.com/r/HonkaiStarRail/comments/16t99z9/cant_login_in_any_hyv_game_anymore_except_if_i/

Reddit

Explore this post and more from the PunishingGrayRaven community

Reddit

Explore this post and more from the HonkaiStarRail community

sonic idol
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login errors like that are a common occurence where I am (not the Netherlands, I am currently in mainland China)

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sometimes logging in with cellular works, sometimes you just have to wait

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VPNs should probably work

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assuming 1.1.1.1 isn't blocked in your country, you can try that- it's not an actual VPN but it helps improve your connection

silver sparrow
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Ty for reply. It seems like it was indeed an issue with the ISP after all. It just got fixed across the board.

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VPN did indeed work C: