Feedback regarding to toxicty/being mean in #general-help

[torn bolt]

First of all, I haven't been on the server that long and I'm also the kind of person who reads through the chats and picks up a few things and learns from them, but I have to admit that the #📨・meta-help channel in PGR compared to many other help channels from other games (be it gacha games or sometimes much larger games) very often contains very toxicty and I also see many mods that either do nothing about it or simply ignore it.

Before someone comes and says that the chat gives meta-answers etc. yes, that can very well be, but that is and should never be a reason to attack someone, put them down or even indirectly insult them.

I could show more examples if needed, but you'd have to be in the chat for 30 minutes yourself to see people being snapped at, downright put down, or indirectly insulted someone.

That shouldn't be the case in my opinion. That takes the fun away from many, many dare to ask fewer questions and so many mistakes can actually happen at the end and I think I can speak for the majority here that you don't want more players to stop playing and new players to stop playing uninstall directly when being treated like that because of some questions.

I'm not asking that you give each person a warning or anything else, it's enough if the mods make it clear that it's not okay if you joke about others or put them down or indirectly insult them.
Of course it's okay to joke sometimes, even knowing that it's obviously not meant to be taken seriously, but you'd be lying to yourself if you think most of it isn't being taken seriously by many.

Oh yeah, before someone comes and plays the "you're all so sensitive omg lol" card again;
You have to be really blinded if you just want to justify the whole problem with it.

I would like to make it clear here that I am not someone who sees something as "toxic" if you say "Brick" to someone for fun, send in a meme or anything else.
I find all of this funny and somewhat normal myself, but I'm talking about stuff here where people tell other people how stupid you can be, that you should never play the game again because you made a mistake or whatever.

[cloud merlin]

Duly noted, I will look into stopping instances where jokes are taken too far or gameplay is being taken too seriously. Trying not to take any side, though I'll admit bias as someone who regularly helps in the channel, I would say I understand the frustration of helpers dealing with certain people, but you are correct int hat it should never cross a line or make people feel uncomfortable to use the channel. Feel free to send me a dm in the future if you see instances of crossing the line in the channel and I will try to handle it impartially or pass it on to someone else capable of doing so.