#Worker Paid Plan Failing

16 messages · Page 1 of 1 (latest)

violet heart
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I am trying to purchase worker paid plan but when I activate on the payment screen it loads than does nothing. I have tried using just my card, google pay, and link but nothing seems to be working

violet heart
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@gleaming latch

gritty shell
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I am facing similar issue with R2. Any update on your case ?

violet heart
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I did notice when I go back to edit my payment info it gives me a warning like this.

gritty shell
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If I goto billings tab it is saying unpaid invoice. But the value is showing as 0

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Can you check yours as well

gritty shell
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It seems many are facing issues and cloudflare support is too slow. I have not got any update on the ticket for past 36 hours

gritty shell
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Please let me know if you got any updates from CloudFlare

slow fern
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Sorry for the issues. Please create a Support ticket for billing related issues as community will not be able to help here. Also, share your case number, so I can review. Thanks!

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?support

native saddleBOT
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To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, **Billing **or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

violet heart
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I think it was just a cloudflare issue for a couple days. It is now working for me.

coral kernel
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Has the problem been resolved? I have the same problem.