R2 subscription stuck in infinite loop - Account ID: 1392787d9c2039e156868bcd34eae9b9

[cobalt marten]

Hi Cloudflare team 👋

I'm reaching out from Japan.
your infrastructure is genuinely respected in the Japanese tech community. That's exactly why I chose R2 for my global SaaS platform.

I've been trying to enable R2 on my account for the past few days and I'm stuck in an infinite loop — every time I click "Add R2 subscription to my account," the page just reloads and brings me right back to the same screen.

I've already tried:
✅ Multiple browsers (Firefox, Chrome Incognito)
✅ Credit card registration (charged twice as a temporary hold)
✅ PayPal as an alternative payment method
✅ Wrangler CLI (returns error code 10042 — R2 not enabled)

All payment methods appear to be accepted, but the subscription simply never activates. There's no error message — just a silent loop.

My Account ID: 1392787d9c2039e156868bcd34eae9b9

I'm building a global SaaS platform and specifically chose Cloudflare R2 for its zero-egress pricing — it's the right tool for what I'm building at scale. I'd really appreciate any help getting this resolved. 🙏

Thank you so much for your time!

[outer ginkgo]

I came with a similar complaint and found this: https://community.cloudflare.com/t/there-was-an-error-enabling-workers-paid-plan/913993/7 -- I don't know if they are one in the same, but it feels like a vibe code failure.

[cobalt marten]

Hey @yanny — thanks so much for sharing that link! 🙏

It does feel like the same underlying issue. I went ahead and submitted a support case (#02057242) through the Cloudflare dashboard, so hopefully they can manually enable R2 on my account.

Really appreciate you taking the time to reply — means a lot when you're stuck in a loop like this. 😅

[sleek hazel]

Same issue on my end. can update worker

[cobalt marten]

@sleek hazel Thank you! What do you mean by "update worker"? Did you find a solution that worked for you?

[tropic ginkgo]

Hi, any update on this issue? Same issue.

[cobalt marten]

Hi, Same here. I've also submitted a support ticket (case #02057242) but no response yet. It does feel like the free tier R2 activation is intentionally left broken to push users toward paid plans. Have you found any workaround?

[tropic ginkgo]

I am not on free tier, as I have already stored more than 6TB of data and lots of Class A and B transaction. Since the usage are high they are blocking it I believe. They will be restoring it once the invoice is paid, but there is glitch in system as it is not showing those pending invoice. They are too slow. I have not got reply yet.

@clever anvil It seems many users are facing the issue

[gleaming merlin]

Support AI

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[cobalt marten]

Thanks for the update. So it sounds like this is a Cloudflare-side bug affecting multiple account types. My case #02057242 is still open with no response. Hoping they fix this soon.

[clever anvil]

Try this workaround: Go to your billing section and manually update card information. Then try for the R2 signup. Let me know if that works. Thanks!