golden cedar
Hello
We have workers paid account that payment failed to go through for.
We have made payment but still not able to upgrade to paid plan.
This is a critical part of our business.
Seeing something about waiting for 24 hours before being able to activate new accounts
Account id: 6caf95d4a4a1a9be07f3aff69662c84c
cinder saddleBOT
golden cedar
24 hours downtime will be too critical
potent lantern
?billing
cinder saddleBOT
Cloudflare's billing system is undergoing some changes/migration. During this period, there have been recurring cases of extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support. There is a backlog of tickets so it might take a while to get a response.
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
To help any Cloudflare employees who might see your message here in escalating your issue, please use the </link:1363806217352253470> command to authenticate with your Cloudflare account and link it to your Discord user. If you have access to multiple Cloudflare accounts, please post the account ID in the channel, it is safe to share.