#Pages build repeatedly fails to initialize.

10 messages · Page 1 of 1 (latest)

hybrid horizon
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Trying to upgrade a v1 Pages build to v3, however every time I try to trigger the build it times out on "Initialising build environment" with only one line of error messages, as follows:

15:21:01.247 Failed: build failed to initialize in time. If this continues, contact support: https://cfl.re/3WgEyrH

I've been retrying the build for the last few hours.

uneven beacon
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hi! it looks like you are dependent on Zola, which v3 doesn't yet have. Bringing up with the team to make sure you are supported. We will send out another email as well. For now, you can stay on v1

hybrid horizon
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I get the same timeout with v1, it times out with that single error message during "Initialising Build Environment".

uneven beacon
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was it working before though?

hybrid horizon
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I haven't had a CI run since 2022-10-01. It was working then.
But it is initilisation, it's before any of my code/configuration runs.

hybrid horizon
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Bump. It times out at initialising regardless of build system version and regardless of any version set to ZOLA_VERSION, or deleting the variable entirely just to see if I can get to the git clone step.

This failure is before anything I have control over.

hybrid horizon
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Could someone look into this?
It's failing before even cloning my git repository, I have no control over this, it times out.

uneven beacon
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hi - apologies for the delay. could you please send me your project/deployment id? (or send the hyperlink on the build details page that will be easiest)

hybrid horizon
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hybrid horizon
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Ping?