#CNAME Cross-User Banned

37 messages · Page 1 of 1 (latest)

junior zinc
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Error 1014

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lapis hamletBOT
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Feedback

Feedback has been submitted! Thank you :)

verbal current
junior zinc
verbal current
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How long ago did you set up the R2 custom domain?

verbal current
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So like if a user goes on domains.sellhub.cx, you want it to show what's on sellhub.cx?

junior zinc
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No so basically you know when linking a custom domain to sellhub.cx you add domains.sellhub.cx as a record CNAME i dont think its working with cloudflare and the error

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@verbal current

verbal current
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Can you show us the DNS records?

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Wait actually tbf I can probably do it

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One sec

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Nope nvm

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What's your domain?

junior zinc
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I added it as a record it says it was active and I got em email from cloudflare saying my domain is active but it has that cross user banned error not sure if it’s related to this or sellhub issues

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I removed it from my current cloudflare account because my site was down that’s why theirs no error rn

prisma stump
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You need to add the domain to sellhub first.

junior zinc
prisma stump
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Before you add the CNAME.

junior zinc
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Oh

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I’ll try

prisma stump
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There's a custom domain section in the store settings.

junior zinc
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Yes that’s what I used I got an error saying domain failed when I link it after I added the cname

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But I’ll try again

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Also is that the only record I need?

prisma stump
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Yes.

junior zinc
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Just CNAME that is @ with dns off

prisma stump
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You can't have CNAMEs at the apex.

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Gotta use a subdomain like www.

junior zinc
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Wait I’m confused what to I put for each field in the records section and how many records

prisma stump
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Go to the sellhub settings add your domain and it'll tell you what to do.

junior zinc
verbal current