#SSO 2FA enrolment

5 messages · Page 1 of 1 (latest)

tawdry juniper
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I was invited to my company's CloudFlare org. I logged in with Google SSO. The org requires 2FA. When enabling 2FA, CF requires my account password, which does not exist. It does not permit me to not specify my password.

How do I get past this?

magic moatBOT
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Support AI

According to the documentation, if you log in to your Cloudflare user account with Single Sign-On (SSO) or Google, your user profile will not have a password associated with it at first. Some dashboard operations will require setting a password. To set a password, visit Forgot Password in the Cloudflare dashboard.

You can try resetting your password by going to the Forgot Password page and following the instructions. Once you have set a password, you should be able to enable 2FA without any issues.

Source: https://developers.cloudflare.com/fundamentals/user-profiles/login/

tawdry juniper
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The @magic moat response is slightly useful, but when I attempt to go to any page on the CF dashboard, it redirects me to accept the invite, which sends me to enable 2FA.

magic moatBOT
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Feedback

Feedback has been submitted! Thank you :)

tawdry juniper
#

I had to log out, then go to the forgot password link, then reset my password, then log back in, before I could accept the invite and 2FA.