hey how do you contact someone at this company? I have been locked out of a website for no reason. | Cloudflare Developers | Page 1

dark helm Apr 25, 2025, 4:20 PM

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hey how do you contact someone at this company? I have been locked out of a website for no reason.

sharp minnow Apr 25, 2025, 4:24 PM

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Have you opened a support ticket? What troubleshooting steps have you done? What error messages have you seen?

dark helm Apr 25, 2025, 4:26 PM

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I literally went to a site i have been using forever and today it says i am blocked from using it. its a information site for a video game Wizard 101 and there is certainly no reason for me to be blocked from using the site for information....

split summit Apr 25, 2025, 4:26 PM

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Sounds like

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?waf-block

zenith quartzBOT Apr 25, 2025, 4:26 PM

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If you are blocked by a website that uses Cloudflare, you need to contact the website owner to appeal or investigate the block. Cloudflare is configured by the site owner, and Cloudflare will not overwrite the configuration of any customer. Nobody in this Discord nor any Cloudflare employee will be able to help you. The site owner can investigate why you were blocked through your ray id.

dark helm Apr 25, 2025, 4:27 PM

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ok then i will take it up with them

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any idea how i do that since i can not use the website to get in contact with them?

split summit Apr 25, 2025, 4:29 PM

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Social media, contact info on whois https://lookup.icann.org/en or trying something generic like webadm@website or support@website

ICANN Lookup

The ICANN registration data lookup tool gives you the ability to look up the current registration data for domain names and Internet number resources.

#hey how do you contact someone at this company? I have been locked out of a website for no reason.