Urgent: Account Recovery & Email Transfer Request

[chilly kernel]

I am reaching out regarding an issue with my Cloudflare account. Unfortunately, I have lost access to the email address associated with my account due to a system wipe when I switched to a new computer. I attempted to recover the email through Google but found that no recovery options were available, resulting in permanent loss of access.

I am a paying Cloudflare customer, and this issue is affecting my ability to manage billing and services. Creating a new account is not a viable solution, as my current plan and associated services are tied to the existing account.

Since I can no longer log in, I would like to request assistance in transferring the account to a new email address. Could you please guide me through the necessary verification steps to confirm ownership and facilitate this change?

[naive wraith]

?login-help

[ashen ridge]

These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email

[naive wraith]

second link helps you make a ticket and lets you signal you have no access to the email