account

[modest canyon]

Hi .I wanna why I cant see my account in cloudflare dash after login and how ca I solve this issue.thanks

[slow quartz]

Are you sure you’re signed into the correct account — what do you see if not your account?

[modest canyon]

Hi.When sign in I see my profile,api keys.I don’t see my dasboard of my domain

This hapen’t after I delete a user

Somebody toldme to delete account and to register again, but don’t let me.Ask me to transfer dns records

[slow quartz]

Hm ok, not quite sure what’s happening there then if you’re sure your logged into the correct account

I would recommend reaching out to support with the context on what account you’re signing into, what actions you took, and what domains/zones you’re expecting to see that you no longer see

[modest canyon]

Thanks,but don’t let me reaching out with the support team because I can’t select the account.

my account.what options I have to reach the support team

?

[slow quartz]

What do you see if you go to https://dash.cloudflare.com/?account=, no accounts at all to select?

Or what happens if you go to https://dash.cloudflare.com/?to=/:account/support which should prompt you to select an account for support

[modest canyon]

How I told you before…no account to select.In the 3 dots I have accounts,websites,my profile

[slow quartz]

If you have no account to select, sounds like you've completely lost access to your account, so I imagine the account recovery flow is your best chance at getting your account back

?account-recovery