#Double charged

10 messages · Page 1 of 1 (latest)

stuck spoke
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I am getting nowhere with support for my paid account. For nearly two months, I've been getting double charged for one domain. Does anyone have any words of wisdom?

stuck spoke
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Anyone? Please... someone... anyone.

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Support tickets 3302516, 00981787, 00980081

hallow basin
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?support

safe treeBOT
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To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, **Billing **or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

hallow basin
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Some issues, such as Account or Billing related issues, cannot be solved by the community.

stuck spoke
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I can't access tickets. The dashboard has an error loading.

toxic thunder
stuck spoke
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I opened a ticket to fix the dashboard Monday. No response.