URGENT HELP NEEDED - Unable to upgrade the plan | Cloudflare Developers | Page 1

vernal marsh Mar 4, 2024, 9:21 PM

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Why is the tool so buggy? We rely on its business-critical functions, but its service is very poor. Our plan got canceled or expired, and we can't renew it anymore. We raised a support request, but it was closed. We need urgent help. What should we do?

lofty turret Mar 4, 2024, 9:33 PM

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You need to open a billing ticket via dashboard. Community is unable to help with billing issues.

vernal marsh Mar 4, 2024, 9:46 PM

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ok got it, I did raise the ticket support is poor.

lofty turret Mar 4, 2024, 10:30 PM

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Did you raise under support or billing? They are different teams

unkempt kettle Mar 4, 2024, 10:33 PM

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vernal marsh ok got it, I did raise the ticket support is poor.

What is the ticket number?

#URGENT HELP NEEDED - Unable to upgrade the plan